Honda Service Advisor (Experienced Only)

Honda Service Advisor (Experienced Only)Location: West Covina, CA (On site) | Type: Full Time | Salary Range: $60,000-$150,000As our Service Advisor, you're one of the most important team members at Norm Reeves Honda. You're responsible for creating a super Norm Reeves Honda service experience for our guests and using your communication skills to build the bridge between guests and technicians.We are looking for a Service Advisor with previous experience in a high-volume service department. For immediate consideration, please email View email address on click.appcast.io You'll Do:Greet guests as they arrive in the Service driveCommunicate empathetically with guests about their vehicleOffer solutions and added services to guestsPrepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guestProvide timely follow-up progress of each repair order and contact guests with repair changesAnalyze quality control reports and maintain a high Customer Service Index ScoreProcess monetary transactionsWhat You'll Need:Previous experience as a Service AdvisorA valid driver's license and acceptable driving recordCreative, positive, team player attitudeAbility to analyze situations and make win-win business decisionsHonesty, empathy, and exceptional communication skillsLeadership skills in team-based and independent settingsWhat We Offer:Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.Enjoy Complimentary Group Life Insurance for Added Peace of Mind.Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.