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Courtesy Clerk/Grocery Bagger

Kroger

Job Title

Courtesy Clerk/Grocery Bagger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

  • Bagging groceries at checkout for customers
  • Striving for at least five items in the bag while ensuring that contents or items are not damaged
  • Following best practices for bagging items in various types of bags (reusable/plastic/paper)
  • Assisting in removing customer's merchandise from bottom of bascart for checkout
  • Offering to help customers with loading bags into their car
  • Performing basic shelf conditioning
  • Informing customers of grocery specials
  • Returning merchandise to store shelves
  • Gathering bascarts and returning them to designated areas
  • Cleaning spills, collecting and picking up trash inside store and parking lot
  • Cleaning all areas inside and outside of store
  • Handling and assembling seasonal merchandise
  • Understanding the store's layout, locating products, and conducting price checks for cashiers
  • Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
  • Adhering to all food safety regulations and guidelines
  • Practicing preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
  • Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Adhering to all local, state and federal laws, and company guidelines
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum Position Qualifications:

  • Customer Service skills
  • Effective communication skills

Desired Previous Job Experience:

  • Retail Experience is preferred but not necessary
Kroger
Vacancy posted 1 day ago
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