SUPERVISORY SALES ASSOCIATE - MURPHY CANYON, NAVAL BASE SAN DIEGO - FULL-TIME (35-40 Hours)

Supervisory Sales Associate - Murphy Canyon, Naval Base San Diego - Full-Time (35-40 Hours)

Primary Location: United States-California-San Diego

Organization: San Diego Murphy Canyon MM Pay Range: $21.28 per hour

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401K SAVINGS PLAN - UP TO 3% MATCH SHORT TERM DISABILITY / LONG TERM DISABILITY LIFE INSURANCE PET INSURANCE TAX FREE SHOPPING PRIVILEGES FREE BUS PASSES/FREE PARKING DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS WORLWIDE

Job Summary

As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers. Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.

Sales

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customers individual needs.
• Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.

Inventory

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.
• Responsible for the security of cash fixed assets and merchandise inventory.
• Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory.

Dependability

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments.

Supervisory Requirements

• Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example.
• Responsible for providing coaching and feedback timely and professionally.
• Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations.

Qualifications

Product Knowledge

• Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features.

Experience

• 1-2 years of Retail or relevant work experience required. 1 year of lead or supervisory experience preferred.

Communication Skills

• Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units.

Reasoning Ability

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation.

Physical Demands Work Environment

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Work Hours

Available to work a variety of hours which may include early mornings evenings weekends and holidays.