Customer Relations Representative - State Farm Agent Team Member

Jennifer Jacobs - State Farm is hiring a full-time to join our fast-paced, customer-focused agency. We’re looking for someone who is passionate about helping others, detail-oriented, and ready to grow with a supportive and high-performing team. Benefits: Short- Term Disability Insurance Life Insurance Retirement Account with Employer Match Paid time off Opportunity for advancement Responsibilities: Build strong relationships with customers and provide excellent service Handle policy changes, billing inquiries, and coverage questions Educate clients on available insurance products and identify opportunities to cross-sell Assist with claims processes and follow up on customer needs Maintain accurate records in our agency management system Qualifications: Insurance experience preferred Property & Casualty and/or Life & Health license Strong communication skills, both written and verbal Organized, dependable, and customer-service driven Comfortable working with technology and learning new systems Benefits: Competitive hourly pay plus bonus opportunities Paid time off and holidays Growth and career development within the agency Positive, supportive team environment Schedule: Monday to Friday No weekends Location: In-person role based in our La Grange, KY office #J-18808-Ljbffr