Pharmacy Customer Service Associate
$16 - $18 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $16 - $18 / Hourly
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Thomasville, GA vacancy
- ...apply through our Internal Portal! Notice of Use of Artificial Intelligence Tools in the Recruitment Process At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right...SuggestedWork at officeLocal area
All Ways Caring HomeCare
Thomasville, GA1 day ago - ...Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary... ...constant direction Skills, Knowledge, & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. This...SuggestedTemporary workFlexible hours
American Veterinary Group
Thomasville, GA22 hours ago - ...seeking a part-time seasonal Retail Store Associate to become an integral part of our team!... ...for selling products, merchandise, and services in our beautiful downtown Thomasville store... ...: Welcome and identify customer needs Explain products and services to...SuggestedPart timeSeasonal workLocal areaMonday to FridayShift work
Kevins of Thomasville
Thomasville, GA24 days ago - ...Job Description Job Description We are looking for a service-driven Member Services Representative to support members of a respected financial institution in Thomasville, Georgia. This contract opportunity with potential for a long-term role is ideal for someone who...SuggestedContract workPart time
Robert Half
Thomasville, GA1 day ago - ...Job Description Job Description We are looking for a service-driven individual to join a financial services team as a Member Services... ...activity in a fast-moving environment. The role combines customer care, transaction processing, and product education, offering the...SuggestedContract work
Robert Half
Thomasville, GA1 day ago - ...Job Description Job Description We are looking for a Member Services Representative to join a member-centered financial institution. This contract-to-permanent opportunity is ideal for someone who enjoys creating positive member experiences, handling day-to-day financial...Permanent employmentContract work
Robert Half
Thomasville, GA1 day ago $50k - $70k
...Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships...For contractorsWork at officeFlexible hoursStephen Gainous - State Farm Agent
Thomasville, GA4 days ago$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Thomasville, GA3 days ago- ...with the ability to work independently Organized, dependable, and goal-oriented Passion for hospitality, craft beverages, and customer experience Must have reliable transportation and a willingness to travel regularly Ability to lift and transport cases of...Flexible hours
1861 Distillery
Thomasville, GA3 days ago - ...Job Description Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise...Full timePart timeFlexible hoursAfternoon shift
$15 - $17.5 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$12.5 - $16 per hour
...for the sale of nonstandard auto insurance to new and existing customers. Solicit new business and maintain current business levels in order... ...) Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build...Hourly payFull timeImmediate startCostulessdirect
Thomasville, GA2 days ago- ...At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable... ...the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement...Local areaMonday to Friday
OneMain Financial
Thomasville, GA2 days ago $17 per hour
...Mission: We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a...Monday to FridayNight shiftWeekend workNew Hire Solutions
Thomasville, GA20 days ago- ...ROLE DESCRIPTION: Brigit Smallridge - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our...Work at office
- Job Description Job Description Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of their homes. It is our goal to identify individuals...Daily paidWork at officeFlexible hours
- ...Job Description Job Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible...
$15 - $20 per hour
...Job Description Job Description Customer Service Representative Thomasville, GA | $15.00 - $20.00 / Hour A local insurance company... ...: MS Office – Word, Excel, Outlook ~(Preferred) Associate degree Requirements Ability to work independently...Casual workLocal areaMonday to Friday$15 per hour
...Job Description Job Description Client Services Representative Thomasville, GA | $15.00 / Hour A well-established insurance company is looking for a client services representative to assist clients with enrollment, print IDs, and update information as needed...Contract workWork at officeMonday to FridayShift work- ...Job Description Job Description Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA . The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that...Temporary workWork at officeMonday to Friday
- ...Job Description Job Description Retail Sales Associate Join our winning team, 1915 South, as a Retail Sales Associate.... ...focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take...Weekend workWeekday work
- ...Position: STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are... ...delivers exceptional guest experience and drives sales through customer service # Building guest loyalty through promoting and educating...Part timeFlexible hoursNight shiftWeekend workDay shiftEarly shift
- ...presentations that clearly communicate the value and impact of our products. Build long-term relationships with clients through exceptional service, follow-up, and policy reviews. Manage and grow your own book of business, becoming a trusted advisor in your territory. Use...For contractorsSelf employment
- ...their questions, and support them through things like claims. What We’re Looking For: - Experience in sales or working with customers, especially outside sales. - Ability to teach others, both in person and online. - Good at staying organized and talking to...Weekly payWork experience placementLocal areaFlexible hours
- ...families, build leaders, and help people grow into the best version of themselves. We're a high-performance team with a heart for service, a passion for winning, and a culture built on ownership, growth, and impact. We're expanding quickly and looking for motivated...Weekly payLocal area
$65k - $132k
..., we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven... ...partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected...Local area- ...Seeking Currently Licensed Applicants* ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with... ...insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance...
- ...time off ~ Vision insurance ~ Competitive salary *Seeking Currently Licensed Applicants* ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brigit Smallridge - State Farm Agent, you will generate the kind of exceptional...
- ...of the industry’s leading supplemental insurance products and services to both the businesses and their employees. Expect to interact... ...ranging from 50 to 100+. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while...Weekly payWork experience placementLocal area
- ...Responsibilities Develop relationships with local businesses and professionals through in-person visits, networking, and referrals. Use our custom Salesforce CRM to manage leads, track activity, and build your client portfolio. Schedule and conduct meetings with new and...Work experience placementStart working todayLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- airport customer experience specialist Thomasville, GA
- customer support representative Thomasville, GA
- service person Thomasville, GA
- e-commerce customer service representative Thomasville, GA
- warehouse customer service representative Thomasville, GA
- customer service officer Thomasville, GA
- client service representative Thomasville, GA
- technical customer service advisor Thomasville, GA
- client service consultant Thomasville, GA
- customer support agent Thomasville, GA