Key Holder, Bethpage NY

Costello's Ace Hardware Team Member

Benefits Include: Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees, Company Paid Life Insurance, Flexible Spending Account "FSA", Dependent Care FSA, Generous Vacation Time, Personal Time, 6 Paid Holidays, Generous SPIFF Plans, 401(k) Plan, Company Contribution to Retirement Savings Plan, Generous Employee Discount Programs, Flexible Schedules, Paid Training

We are looking for friendly, customer oriented, and enthusiastic people to join the Costello's Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!

Job Functions:

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
• Be "customer ready" whenever you are on the stage/sales floor
• Recommend related items when appropriate and executes S.A.L.E.S. process
• Maintain awareness of all promotions and advertisements
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Greet every customer you make eye contact with, anywhere in the store
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
• Advise store management of any pricing errors
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Partnering with store management, coach all store staff on inventory management best practices as they apply to each person's job duties
• Partnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the store
• Review daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentation
• Monitor all store transfers and expedite all outstanding transfers
• Responsible for opening and closing the store and securing all store assets
• Process damaged and defective goods in a timely and accurate manner
• Protect company assets by following all loss prevention procedures; train staff on same
• Maintain an open and positive relationship with store management team
• Address all safety concerns immediately
• Update store management team about the progress of the store and staff on a regular basis
• Be a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costello's Ace Hardware
• Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly

Physical Requirements:

• Walking; Frequent; Flat surfaces from point to point
• Standing; Constant; All work performed on feet
• Sitting; None
• Stooping; Frequent; To pick up cartons at floor level
• Reaching; Frequent; To a height of 6 feet
• Lifting; Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
• Hand Dexterity; Frequent; Must be able to use at least one hand to operate register and complete paperwork
• Pushing / Pulling; Frequent; Move hand jacks from place to place
• Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more
• Climbing; In-frequent; Stairs in storage rooms; ladders
• Vision; Constant; Read labels, recognize boxes, safety in working
• Hearing; Constant; Safety signals

Costello's Ace Hardware is an equal opportunity employer.