Tech Product Support Specialist: Escalation Expert
$79kBubble PC
A no-code technology company in New York City seeks a Technical Product Support Specialist to assist users in navigating their platform. The role involves providing app-specific support, troubleshooting user issues, and collaborating with various teams to enhance the overall user experience. Ideal candidates will have a strong investigative mindset, exceptional communication skills, and thrive in ambiguous environments. Competitive pay around $79k is offered, with benefits including health coverage and generous PTO. #J-18808-Ljbffr
- Freelanceshop is looking for a Remote Customer Support - Level 2 Technical Specialist to join our global support team. This role focuses on resolving escalated technical inquiries and providing exceptional customer service across various regions. The ideal candidate will...SuggestedRemote jobFlexible hours
$120k - $150k
...excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout... ...reproduce issues, and perform root‑cause analysis before escalating to the R&D team. Reduce ticket routing delays by properly...Suggested3 days per week$116.48k - $165k
...Product Support Specialist New York City, NY; San Francisco, CA; Seattle, WA... ...researchers, engineers, policy experts, and business leaders... ...product support in a high growth tech company, including API... ...preferably in a second tier, escalated, or priority support team...SuggestedContract workWork at officeVisa sponsorshipFlexible hours- ...Sr. Product Support Specialist - Enterprise RCM *** INTERNAL CANDIDATES ONLY The Sr. Product Support... ...for resolving high-complexity issues, escalations, mentoring technical staff, and spearheading... .... Advanced Troubleshooting: Utilize expert-level critical thinking to...SuggestedLocal areaImmediate start
- Requirements Experience in a SaaS product support, CX, or technical support role... ...job involves As a Product Support Specialist, you are the frontline expert helping customers successfully use... ...solutions and expectations to customers Escalate complex or high-impact issues with...Suggested
- Join to apply for the Product Support & QA Specialist role at Adriel . This range is provided by Adriel. Your actual pay will be based on your skills... ...on data connections, dashboards, API limits, etc., and escalate bugs or feature gaps with clear steps. Turn pain points...Full timeRemote workFlexible hours
- ...Candidates should be able to work primarily within EST business hours to support our customers and partners. What we're looking for in you Ability to learn and clearly explain a technical product or concept Strong written communication skills in English Experience delivering...Remote work
$70k - $80k
...sales and profitability. Backed by Private Equity, we are on an exciting scale‑up journey and expanding our US team with a Product Support Specialist who will play a key role in supporting our product operations and ensuring a seamless technical experience for our...Work experience placementRemote work$50k - $60k
...Join us at VAL-CO Industries in the Wisconsin, Minnesota, or Iowa area and embark on an exciting journey as a Full Time Product Support Specialist. In this dynamic role, you will engage directly with customers, utilizing your mechanical expertise to solve challenges and...Full timeWork at officeRemote workFlexible hoursNight shift$67.8k - $98.4k
...Moody's is seeking a Bilingual Product Support Specialist to provide financial and technical support for our Lending Solutions. The role requires fluency in both English and Spanish, strong customer service skills, and the ability to bridge finance and technology. The...Remote work$120k - $130k
...Enterprise Product Support Specialist Our customers are some of the most innovative... ...‑level subject‑matter expert on Clay’s product, advanced... ...Product and Engineering to escalate critical issues through high... ...troubleshoot across enterprise tech stacks like Salesforce....Shift work- ...latest in the family of Penta products is STRUXI Labor Cost... ...Labor Cost Management Product Specialist you’ll be the primary resource... ...a desire to become a trusted expert in our product and industry.... ...using STRUXI via help center support ticket. Schedule and conduct...Full timeRemote workFlexible hours
$75k - $80k
...month on average. In both our product and our workplace, we’re intentional... ...for an enthusiastic Product Support Specialist to advocate for our customers.... ..., and phone Become a product expert and function as a first-level problem solver Escalate issues to the appropriate team...Remote workFlexible hours- ...A leading manufacturing firm is seeking a Technical Support Specialist to provide troubleshooting support to customers and field service engineers... ...this role, you will resolve technical issues related to CNC products, offer electrical and mechanical advice, and facilitate...
$54.9k - $91k
Overview Typical work hours: 8:00 AM - 5:00 PM, Monday-Friday. Product Support Specialist at Ditch Witch. The Product Support Specialist is trained to provide technical support, feedback from field information, and technical training on American Augers and Ditch Witch...Full timeCasual workWork at officeMonday to Friday- Net Health is seeking a skilled Technical Support Specialist located in the United States. This role is crucial for responding to product application support questions from clients and resolving moderately complex software issues efficiently. The successful candidate will...Weekend workAfternoon shift
$40 per hour
A leading information services company is seeking a Product Support Associate Contractor to provide exceptional technical support for their Accounting CS software. Responsibilities include handling customer inquiries, troubleshooting technical issues, and collaborating...Remote jobFor contractors- The Planet Group is seeking an Epicor Support Specialist based in Pennsylvania. This role combines IT support with a growth path into Epicor ERP specialization, ideal for someone eager to build deep expertise while managing day-to-day technical operations. The position...
- ...A fast-growing SaaS company is looking for a Product Support & QA Specialist to join their Customer Success & Product Insight team. This fully remote role involves troubleshooting, enhancing user experience, and providing front-line support while collaborating with international...Remote work
- Field Training and Product Support Specialist About the role The Field Training and Product Support Specialist will deliver installation training for Automotive film products and provide technical support to installer customers. This role is critical to sustaining and...Work at officeNight shift
- 6AM City, LLC is seeking an IT Support Specialist to join our dynamic team in Kentucky. This role involves troubleshooting Microsoft services and configurations, ensuring outstanding client satisfaction while providing Level 3 support for essential services. The ideal...
- eFLEXervices, Inc. is seeking a skilled Jr. IT Specialist to provide general IT support across all locations. The candidate must hold 2-3 years of professional... ..., IT project tasks, and troubleshooting various tech issues. The ideal candidate will have expertise in Cloud...
- Feed the Children is seeking a Global Technology Support Specialist to join their Information Technology team in the United States. This role involves providing Level 1 hands-on technical support to end users globally and ensures the stability of IT systems while collaborating...
$75k - $95k
...Canfieldimaging is looking for a Senior Product Specialist for the VISIA®‑CRP function. This role involves leading advanced product demonstrations, mentoring others, and providing expert guidance on product capabilities. The ideal candidate has a Bachelor's degree and...Full time$1,120 - $1,600 per month
Bamboo Works is looking for a Client Onboarding and Product Support Specialist to provide technical support and onboarding services to new clients using their AI-powered platform. You'll be monitoring campaign performance, troubleshooting client issues, and ensuring a...Remote job- ...Tech Support Specialist Advocate is a mission-driven organization helping people access the government... ...and support they deserve. We combine expert advocacy with technology to streamline... ...operational tech issues. Escalate and coordinate fixes with engineering...
- ...National Debt Relief, LLC. is hiring a Debt Negotiator (Creditor Escalations) to assist clients in managing their financial futures by negotiating settlements with creditors. This full-time remote position emphasizes high-volume negotiations, client advocacy, and using...Full timeRemote work
- ...This position includes direct phone support to field service technicians and customers with technical questions. Responsible for planning and rollout of new products to service, production and operations staff. This planning includes development, working with engineering...Flexible hoursShift workAfternoon shift
- ...Censis is seeking a Product Support Specialist to provide exceptional customer service and support for clients using CensiTrac products. The Specialist will handle customer inquiries, resolve technical issues, and ensure client satisfaction. This role requires strong...Remote work
$61k - $75k
...Job Details Position: Product Support Specialist Duration: Direct Hire Location: Yonkers, NY Salary: $61,000 – $75,000 depending on experience Shift: 8:30 AM – 5:30 PM Benefits: Full Benefits including Medical, Dental, Vision, and additional company benefits We are currently...Work at officeShift work
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