CCaaS Data Engineer - AI-Driven Cloud Platform Expert
Tata Consultancy Services
Tata Consultancy Services in Charlotte, NC is seeking a CCaaS Data Engineer to design, build, and optimize scalable cloud-based contact center solutions. You will work on IVR design, NLU/NLP modeling, and integration with CRM/CTI systems. Responsibilities include creating secure cloud infrastructure with Terraform, implementing data pipelines, and deploying AI/ML models into production. Strong collaboration with cross-functional teams is essential. #J-18808-Ljbffr Tata Consultancy Services
Vacancy posted 5 days ago
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