Brand Ambassador

Description

Job Title: Brand Ambassador

Location: New York, NY

Job Type: Seasonal Holiday Pop-Up (October 29, 2026 – January 8, 2027)

Pay rate: $20-$22 per hour(rate based on market and relevant experience)

Expected Hours: Part time hours including evenings and weekends

Join us in creating an exceptional holiday shopping experience while representing an exciting brand at one of New York City's most iconic retail destinations.

Job Overview:

Winston Retail is seeking energetic, customer-focused Brand Ambassadors to represent our clientat its Holiday Pop-Up located in Midtown NYC. In this role, you will serve as the face of the brand, creating memorable customer experiences while driving product awareness and sales.The ideal candidate is passionate about retail, enjoys engaging with customers, and thrives in a fast-paced environment.

Responsibilities:

• Greet and engage all customers in a friendly, professional manner
• Build strong relationships with store personnel and customers
• Educate customers on the products, features, and brand story
• Deliver exceptional customer service and create a positive shopping experience
• Operate the point-of-sale (POS) system accurately and efficiently
• Process customer transactions and assist with purchases
• Maintain merchandise displays according to brand standards
• Restock product inventory and monitor stock levels throughout each shift
• Ensure the pop-up is clean, organized, and visually appealing at all times
• Partner with our client to support teams on merchandising and operational tasks
• Support training, merchandising, and setup activities prior to the pop-up opening
• Submit store visit reports, including taking before and after photos and writing feedback, using our Winston App on a smart device

• IOS: Use an iPhone 11 or newer
• Android: Use a 2020 or newer device with an OS no more than four versions behind the latest
• Ability to lift up to 25 pounds and stand for the entire shift

Experience & Skills:

• 1-3 years previous retail, brand ambassador, customer service, or sales experience preferred
• Strong communication and interpersonal skills
• Ability to engage customers and build rapport quickly
• Comfortable learning and sharing product knowledge
• Experience using POS systems or willingness to learn
• Reliable, punctual, and professional
• Able to stand for extended periods and perform light merchandising/restocking duties
• Flexible availability, including evenings, weekends, and holiday shopping periods

  Benefits:

• Competitive hourly rate
• Paid online training
• Flexible schedule
• Opportunities for advancement

At Winston, we are ALL IN!

At Winston, we celebrate our diverse talent and unique skill sets, embracing change to grow stronger together. Our goal is to ensure every member of the Winston community feels valued, respected, and heard daily, including our applicants. As an equal opportunity employer, we consider all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. We also uphold fair employment practices concerning citizenship and immigration status.

Please visit our site to learn more about who we are and what we do!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.