Group Leader-Blue Shift (Days)

Group Leader-Blue Shift (Days)

Job Category: Operations Requisition Number: GROUP001061

Posted: May 13, 2026

Full-Time

On-site

Princeton, IN 47670, USA

Job Details

Description

Princeton, Indiana The Group Leader will ensure the quality performance of staff working within the site. Direct communication and collaboration with customer/client management in administration of service contract.

Responsibilities:

• Provide quality customer service to include but not limited to the following:
• Administration of contract.
• Assess problems and concerns with client management, shop, and customer personnel.
• Work in conjunction with customer locations to assist in parts availability, information, and request of items through transfer process.
• Review and familiarize self with Approved Commodities List, Policy & Procedures Manuals.
• Contact vendors for pricing and placement of orders, answer questions regarding availability of parts.
• Work with customers to ensure correct items are being procured when necessary.
• Daily monitoring of 5S standards as well as FMDS reports for the customer.
• Answer all messages phone/e-mail in a timely fashion.
• Assist in reviewing all requisition forms to ensure they meet P&P requirements.
• Monitor and analyze Standard Work Procedures.
• Provide training as required.
• Daily communication to customer as well as site management.
• Assist in cross functional teams.
• Shift-to-shift communication.
• Professionalism toward customer and staff.
• Report Review:
• Utilizing Microsoft applications to generate and review various reports as outlined in daily, weekly, and monthly guidelines.
• Management and report of daily activities to customer.
• Generate and review failures making suggestions based on safety, quality, and production.
• Other Requirements:
• Review and submit timesheets to include monitoring Customer emergency overtime.
• Investigate and resolve personnel issues.
• Hire and terminate in accordance with policies.
• Complete and submit new hire paperwork.
• Complete and submit termination paperwork as needed.
• Provide orientation, employee requirements for Customer and schedule training.
• Provide 24-hour support to Customer as needed.
• Quarterly performance reviews and yearly reviews for direct reports.
• Investigate product complaints.
• Supervise all employees while monitoring all job description activities.
• Assist with project research and provide findings.
• Attend meetings with contractor and/or Customer as required.
• Document all levels of discipline; administer discipline in accordance with company guidelines.
• Disperse all communications between customer corporate and district employees as directed.

Qualifications

Behaviors

Preferred

Dedicated

Devoted to a task or purpose with loyalty or integrity

Leader

Inspires teammates to follow them

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.