Driver Check-In Clerk

Job Title: Driver Check-in Clerk

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

Position Overview

The Driver Check-in Clerk is responsible for coordinating driver check-ins, processing delivery paperwork, and ensuring all records related to incoming and outgoing shipments are accurate. This role plays a critical part in maintaining smooth operations, ensuring timely communication with drivers, and resolving any delivery discrepancies. Attention to detail, organizational skills, and experience with transportation software are essential to this position.

Principal Responsibilities

• Driver Check-in: Manage the driver check-in process, confirming that all documentation is accurate and complete before processing.
• Verify Delivery Information: Check Bills of Lading (BOLs), manifests, and other relevant documents to ensure deliveries match the scheduled routes and orders.
• Verify returned products for accurate reason codes (mispicks, driver shorts, refusals) to ensure accounting reports reflect accurate data.
• Verify returned products are within temperature guidelines to maintain product integrity.
• Documentation Processing: Process all documents (paper and digital) associated with returns and adjustments to customers' orders to ensure inventory accuracy and customer invoice accuracy.
• Inspection of returned product: Inspect all product for appropriate disposition (saleable, damage/recuperation, damage/out of code dumps, etc.) and ensure proper coding is applied.
• Returning salable product to staging area for product to be returned to pick locations.
• Resolve Delivery Discrepancies: Work with drivers and Transportation management to address issues and address training/retraining needs and process.
• Data Entry: Accurately enter delivery data into the transportation management system (TMS) and update records as needed.
• Maintain Accurate Inventory Records: Ensure all shipped and received products are accurately tracked in the system, coordinating with warehouse staff.
• Adherence to Safety Procedures: Ensure compliance with all safety regulations during check-ins and transportation operations.
• Attendance: Regular and reliable attendance is crucial in supporting the day-to-day transportation operations.

Required Skills

• Must be a highly motivated self-starter and be able to work independently.
• Must be detail oriented.
• Need to be able to adapt to changing conditions.
• Have ability to listen and follow directions.
• Must be able to follow established procedures.
• Must have a good attendance record.
• Must be able to communicate in English both written and orally.
• Must be able to operate a computer and perform filling.
• Physical requirements: Frequent, sitting, standing and walking, occasional lifting of 50 lbs.

Education/Experience

High School Diploma or equivalent required. 2 years prior experience in warehousing with administration skills. Hourly Rate: $ 23.50

Working Conditions and Physical Demands

Indoor/cooler office environment. Indoor environment exposure to room temperature, freezer temperature, lighting and traditional office equipment as found in a typical office environment. The work environment can be noisy due to the movement of equipment and vehicles in the yard/warehouse. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting to 50 pounds on occasion.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the shipping clerk cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.