Client Service Manager
Bergen Logistics
Client Service Manager
The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships with both internal and external clients, with a high level of service. The Client Service Manager requires strong analytical skills to ensure the accuracy of the client's logistics requirements in a timely, professional, and positive manner.
Duties and Responsibilities
- Possess a natural tendency to organize and keep track of what is going on. Detailed oriented and can see things through to their conclusion.
- Proven ability to multitask with flawless attention to detail. Ability to prioritize for maximum efficiency. Strong problem-solving skills.
- Ability to work well under pressure in a fast-paced busy office/warehouse environment with shifting priorities while maintaining deadlines.
- Ability to see what is needed in advance and shows a sense of urgency.
- Prepare, analyze, and send daily reports.
- Coordinate and monitor warehouse inbound and outbound shipments, such as E-commerce, wholesale and retail. Working with appropriate parties to quickly resolve issues that delay timely processing and ensure orders are shipped within the expected windows.
- Monitor WMS system to track SLA. Address late orders as needed.
- Communicate with warehouse teams and escalate issues.
- Prepare reports for senior leaders and clients when needed.
- Intercept carrier packages as needed.
- Assist in training new clients on using the WMS.
- Maintain the most current vendor compliance information, thoroughly and efficiently gather customer information, and educate the client where applicable.
- Respond to client inquiries in a timely fashion.
- Research error resolution for inventory issues.
- Handle complaints, settle disputes and resolve conflicts with clients while maintaining a cooperative working relationship and escalate when necessary.
- Ensure company policies and procedures are adhered to in a professional manner, providing the highest service to clients.
- Review billing to identify issues and ensure accuracy.
- Train and coordinate tasks with the Assistant Client Service Manager
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Client Service Manager in Kennesaw, GA vacancy
- ...Job Description Job Description CAS Manager As an Accounting Manager at HLB Gross Collins, you will play a crucial role... ...accounting principles, and a commitment to delivering high-quality service to our clients. Essential Functions Manage, mentor, and supervise...SuggestedSummer workFlexible hours
HLB Gross Collins
Kennesaw, GA26 days ago - Job DescriptionYamaha has an excellent opportunity for a Public Relations Manager to join our team in Kennesaw, GA. In this role you will develop and execute strategic internal and external communications that support Yamaha's reputation, business objectives, and stakeholder...SuggestedHourly payTemporary workLocal area
Yamaha Motor Corporation
Kennesaw, GA4 days ago - ...Client Accounting Services Supervisor - Kennesaw, GA Who: An experienced accounting professional with 5–7 years of progressive experience and... ...leadership skills. What: Oversee daily accounting operations, manage month-end close, review team work, provide advisory...SuggestedFull timeWork at officeImmediate start
Staff Financial Group
Kennesaw, GA2 days ago $98.5k - $172.7k
...OVERVIEWThe Customer Success Engagement Manager plays a lead role in managing and driving... ...customer is satisfied with company products or services and may ensure implementation schedules,... ...Maintains a clear understanding of client objectives and values, building and maintaining...SuggestedFull timeWork experience placementWork at officeWolters Kluwer
Kennesaw, GA1 day ago$98.5k - $172.7k
...Hybrid - 8 days a month in the office (Chicago, Indianapolis, Waltham, Dallas, Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a senior individual contributor position responsible for establishing and managing structured engagement with strategic...SuggestedFull timeTraineeshipWork at officeWolters Kluwer
Kennesaw, GA3 days ago- ...Accounts Receivable Supervisor (Open) Location: Kennesaw, GA (SAF) - Management How will you CONTRIBUTE and GROW? At Airgas, we are committed... ...contacts. Partner cross-functionally with sales, customer service, and regional management to resolve billing discrepancies and...Full timeTemporary workFor contractorsWork at officeRemote work
US11345-AIRGAS Airgas USA, LLC
Kennesaw, GA4 days ago - ...Peachtree Group is seeking a Night Auditor to perform nightly audit functions while delivering exceptional guest service at the hotel front desk. The role involves assisting guests with check-ins/check-outs, processing reservations, and handling guest inquiries during...Night shift
Peachtree Group
Kennesaw, GA23 hours ago - ...solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business through virtual... ...COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set...Full time
Globe Life: Moore Organizations
Kennesaw, GA3 days ago $65k - $75k
...And our customers agree. The Role: The Guest Experience Manager is responsible for operating the full guest experience function... ...related field will be considered Prior experience in customer service, hospitality, guest relations, social media engagement, or...Full timeInternshipWork at officeLocal area3 days per weekADP
Marietta, GA4 days ago- Job Posting RequirementsAccount Managers are responsible for managing the overall sales efforts in their assigned territory to maximize... ...and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status...Full timeLocal area
Brenntag
Kennesaw, GA2 days ago - Job DescriptionThe Relationship Management Manager will lead a team of Wholesale Relationship Managers and will have responsibility for assigned portfolio performance and YMFUS service levels. All efforts will be led by the Dealer Profit Maximization (DPM) principle and...Hourly payWork at officeLocal area
Yamaha Motor Corporation
Kennesaw, GA23 hours ago $122.3k - $218.55k
...experience outcomes.Working in close partnership with Sales, Account Management, Product Management, Clinical teams, and Support, the Customer... ...customer success activities across multiple facilities, service lines, departments, and stakeholder groups within complex...Full timeWork experience placementWork at officeWolters Kluwer
Kennesaw, GA3 days ago$120k - $200k
...Code: SOOS03 Job Family: Sales Representative: Sales Account Management Location: East Coast Compensation: $120K base/ $200K OTE... ...for label presses, equipment upgrades, software solutions, service agreements, and related product offerings. Build and maintain...Full timeFor contractorsWork at officeTech Sales Jobs
Kennesaw, GA2 days ago$177.69k
...You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.If... ...Stroll in your marketOwnership, not just employment – Build and manage a local publication business in your marketFlexible schedule –...Local areaWork from homeHome officeThe N2 Company
Kennesaw, GA2 days ago$110k - $150k
...manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement,... ...SIT IN SEATTLE WASHINGTON, OR NEAR The Role: As an OEM Account Manager, you will be responsible for aligning with company’s key...Work experience placementWorldwideMarkem Imaje
Kennesaw, GA23 hours ago- Job DescriptionYamaha has an excellent opportunity for an Advertising Manager to join our Watercraft team in Kennesaw, GA. In this role you will develop and manage the advertising strategy for the WaterCraft product line based on Marketing direction. This role ensures the...Hourly payContract workTemporary workWork at officeLocal area
Yamaha Motor Corporation
Kennesaw, GA1 day ago - ...basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads... ...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first...Full time
Globe Life: Moore Organizations
Kennesaw, GA4 days ago - ...teammate. The Senior Commercial Relationship Manager is responsible for attainment of deposit... ...solutions and meet loan, deposit and service needs while demonstrating the Ameris Vision... ...and makes sales calls to existing clients and prospects. Maintains the quality, profitability...Temporary workWork experience placementWork at officeFlexible hours
Ameris Bank
Acworth, GA3 days ago - ...Business Relationship Manager Location: Kennesaw, Georgia Regular/Temporary: Regular Full... ...between University Information Technology Services (UITS) and assigned business units. Ensures... ...service improvement planning and manages client satisfaction feedback loops Monitors and...Full timeTemporary workPart timeWork at officeImmediate start
Inside Higher Ed
Kennesaw, GA2 days ago $14 - $17 per hour
...Customer Accounts Manager The salary range for this role is $14.00 to $17.00 per hour*. This position is also eligible for incentive... ...associate. Preferred Qualifications Retail/customer service management experience. High School diploma, GED or equivalent...Hourly payFlexible hours1 day per week- ...In addition, this position is responsible for training and developing Customer Service Associates. MAJOR RESPONSIBILITIES Customer Service A member of the store Junior Management Team. Act and work in a manner that is consistent with company's core values...Work at officeMonday to Friday
Floor & Decor Holdings, Inc.
Kennesaw, GA2 days ago $13 - $13.5 per hour
...Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by... ...prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Kennesaw, GA2 days ago$25 per hour
...is currently engaged in a search to find a dedicated Customer Service Supervisor in Kennesaw, GA. In this dynamic and rewarding role,... ...for leading a passionate team of customer care professionals, managing technical service support for outdoor power equipment, and driving...Hourly payTemporary workWork at officeShift workOpenwork
Kennesaw, GA4 days ago$75k - $110k
...pivotal, customer-facing role responsible for managing a portfolio of accounts. Acting as the... ..., revenue expansion, and high levels of client satisfaction through proactive... ...monitor account trends, usage patterns, and service needs to inform strategic proposals. Own...Full timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours$53k - $90k
...disrupting the insurance industry by giving clients the power of choice, utilizing a smarter... ...approach, and delivering world-class service. This is all powered by our focus on... ...extensive training in Salesforce, sales process management, business development and more....Local area- Job Description Job Description Job Summary Company NextGen Security, LLC Location Atlanta, GA Industries Security Integration Job Type Full Time Employee Years of Experience 3-5 years of industry experience Career...Full time
$126.52k - $168.68k
...ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Client Executive Manager leads a high-performing sales team focused on attainment of new sales/revenue and margin growth for global accounts, which...Full timeContract workTemporary workWork from homeHome officeLumen
Kennesaw, GA4 days ago$15.39 - $19.67 per hour
...Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the... ...retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hours- ...Accounting Manager At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we're known for exceptional craftsmanship and customer care. But what really sets us apart is our people. We operate with integrity, work with purpose...
TE Certified Electrical, Plumbing, Heating & Cooling
Kennesaw, GA3 days ago $120k
...Job Description Accounting Manager - Kennesaw, GA Who: A growing professional services organization is seeking a hands-on, team-oriented Accounting Manager who is independent, resourceful, and highly collaborative. What: This role will oversee day-to...Work at officeImmediate startRemote workStaff Financial Group
Kennesaw, GA23 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Manager. Be the first to apply!
Related searches
- client experience manager Kennesaw, GA
- client services coordinator Kennesaw, GA
- client executive Kennesaw, GA
- client service manager Kennesaw, GA
- client engagement manager Kennesaw, GA
- client manager Kennesaw, GA
- engagement director Kennesaw, GA
- engagement manager Kennesaw, GA
- client relationship manager Kennesaw, GA
- client services supervisor Kennesaw, GA