Client Service Manager
Bergen Logistics
Client Service Manager
The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships with both internal and external clients, with a high level of service. The Client Service Manager requires strong analytical skills to ensure the accuracy of the client's logistics requirements in a timely, professional, and positive manner.
Duties and Responsibilities
- Possess a natural tendency to organize and keep track of what is going on. Detailed oriented and can see things through to their conclusion.
- Proven ability to multitask with flawless attention to detail. Ability to prioritize for maximum efficiency. Strong problem-solving skills.
- Ability to work well under pressure in a fast-paced busy office/warehouse environment with shifting priorities while maintaining deadlines.
- Ability to see what is needed in advance and shows a sense of urgency.
- Prepare, analyze, and send daily reports.
- Coordinate and monitor warehouse inbound and outbound shipments, such as E-commerce, wholesale and retail. Working with appropriate parties to quickly resolve issues that delay timely processing and ensure orders are shipped within the expected windows.
- Monitor WMS system to track SLA. Address late orders as needed.
- Communicate with warehouse teams and escalate issues.
- Prepare reports for senior leaders and clients when needed.
- Intercept carrier packages as needed.
- Assist in training new clients on using the WMS.
- Maintain the most current vendor compliance information, thoroughly and efficiently gather customer information, and educate the client where applicable.
- Respond to client inquiries in a timely fashion.
- Research error resolution for inventory issues.
- Handle complaints, settle disputes and resolve conflicts with clients while maintaining a cooperative working relationship and escalate when necessary.
- Ensure company policies and procedures are adhered to in a professional manner, providing the highest service to clients.
- Review billing to identify issues and ensure accuracy.
- Train and coordinate tasks with the Assistant Client Service Manager
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Client Service Manager in Kennesaw, GA vacancy
- Overview CAS Supervisor/Manager. As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing... ...accounting principles, and a commitment to delivering high-quality service to our clients. Responsibilities Complete and manage the month-end and...Suggested
$22.25 per hour
Customer Experience Manager - Victoria's Secret - Town Center at Cobb - Kennesaw, GA 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description A Victoria’s Secret & Co Customer Experience Manager is a values-based...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- ...families and individuals &##128313;Educate clients on policies that prevent financial disaster during times of loss &##128313;Manage your own book of business through virtual... ...necessary &##128313;Represent core values: Service Over Sales, always putting clients first...SuggestedFull time
Globe Life: Moore Organizations
Kennesaw, GA3 days ago - Client Accounting Services Supervisor - Kennesaw, GA Who: An experienced accounting professional with 5-7 years of progressive experience and strong... ...skills. What: Oversee daily accounting operations, manage month-end close, review team work, provide advisory services...SuggestedFull timeWork at officeImmediate start
- ...Accounts Receivable Supervisor Location: Kennesaw, GA (SAF) - Management How will you contribute and grow? At Airgas, we are... ...experienced person that has an understanding of collections, customer service, dispute identification and commercial transactions. Are...SuggestedFull timeTemporary workFor contractorsWork at office
- Job Summary:The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team, responsible for driving consistent client value realization... ...client-facing rolesExperience in SaaS, data services, or usage-driven products preferredStrong ability...Local areaEarly shift
- ...basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads... ...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first...Full time
Globe Life: Moore Organizations
Kennesaw, GA4 days ago - Unsubscribed is hiring a part-time Brand Ambassador in Kennesaw, Georgia. The role involves enhancing the shopping experience by engaging customers and providing product knowledge on AE and Aerie items. Ideal candidates enjoy interaction with guests, can work flexible hours...Part timeFlexible hours
- At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities...Full time
T-Mobile
Kennesaw, GA3 days ago - OneVeracity is seeking a dedicated Account Manager to manage and grow client accounts, delivering a consistent, high-quality client experience. This... ...3 years of experience in account management and client services. Strong communication and problem-solving skills are...Remote job
- Senior Client Development Manager - Gulf Coast Division Terracon, a 100% employee‑owned firm, invites an experienced Senior Client Development... ...strategy. Emphasizing strategic growth of the Environmental Service Line, focusing on major pursuits and building client...
$40k - $55k
Floor Coverings International seeks an Office Manager in Acworth, Georgia. This role involves customer management, overseeing marketing efforts, and ensuring smooth operations. The ideal candidate has strong communication skills, is organized, and thrives in a small business...Full timeWork at office- Workstream in Marietta, Georgia, is seeking a qualified Hospitality Specialist to manage customer transactions effectively. This role involves greeting customers, managing payments, and ensuring a pleasant experience for all guests. The ideal candidate should possess excellent...Flexible hours
- Goodwill of North Georgia is seeking dedicated staff to examine and grade donated goods for our retail stores in Smyrna, GA. You will play a vital role in helping our community while promoting teamwork and exceptional guest experiences. The ideal candidate will have a high...
$25 per hour
...in Marietta, Georgia is seeking a Supervisor to lead center operations and ensure exceptional guest service. This role offers dynamic responsibilities, including managing food and beverage sales, coordinating team activities, and resolving guest complaints. Ideal...Hourly payFlexible hours- Responsibilities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for...Part timeLocal areaNight shiftEarly shift
- ...Macomb Group in Acworth, GA, is seeking a full-time Outside Sales Account Manager. The successful candidate will be responsible for visiting customer offices, prospecting, and developing strong client relationships to generate sales. A key part of this role includes...Full time
- ...Cooley - State Farm Agent in Acworth, Georgia is seeking an Account Manager to enhance daily operations and customer success. The role... ...customer relationships and marketing relevant products to meet client needs. Candidates should possess sales experience and excellent...Flexible hours
- ...Staffing Specialist located in Kennesaw, Georgia. In this role, you'll connect top talent with fulfilling job opportunities. You'll manage the hiring process from sourcing to onboarding and provide support to talent throughout their assignments. Key qualifications...
$71.28k - $81.1k
Insperity is seeking a Senior Human Resource Specialist in Kennesaw, GA. The role involves managing client interactions, leveraging HR strategies to enhance business performance, and ensuring compliance with legal requirements. The ideal candidate will hold a Bachelor's...- ...Yamaha has an excellent opportunity for an Advertising Manager to join our Watercraft team in Kennesaw , GA . In this role you will develop and manage the advertising strategy for the WaterCraft product line based on Marketing direction. This roleensures the effective...Hourly payContract workTemporary workWork at officeLocal area
Yamaha Motor
Kennesaw, GA3 days ago $120k
Nelson Elder Care Law seeks a Client Relationship Manager in Marietta, Georgia, for a consultative sales role focused on guiding families through... ...2 years' experience in B2C sales of high-end products or services, proven skills in relationship-building and consultative sales...- ...telemarketing channels. In addition, the Inside AE manages established broker relations including broker approvals, education, customer service regarding process, product, and technology... ...agreements. ~ Communicate and train clients on LendSure products, policies, and...Work experience placementWork at officeMonday to Friday
- Goodwill of North Georgia in Woodstock, GA is seeking a dedicated team member. Responsibilities include supporting a guest-friendly culture, ensuring a clean workspace, and engaging in retail tasks such as point of sale operations. Good communication skills and a detail...
- Mazzella is seeking an Account Manager in Georgia to drive revenue growth through strategic sales efforts. The role emphasizes technical education about metal roofing products while cultivating customer relationships. This position is ideal for a results-oriented individual...
- Account Executive Fully Remote Remote - Kennesaw, GA 30144 InformDataRemote work
- ...temperature monitoring solutions that consist of hardware and services to Food Retail, National Restaurant chains, Food producers, Food... ...organizational skills and confirmed ability to generate new business. Manage pipeline activities and sales processes to ensure consistent...Remote workWork from home
- A leading provider of pressure and temperature instruments in Kennesaw, GA, is seeking an experienced Account Manager to drive strategic sales growth and mentor junior team members. The ideal candidate will possess over 5 years of inside sales experience, strong leadership...Full time
$69.2k - $86.5k
...Associate Strategic Resource Engagement Manager Preferred Location: Southern California... ...happen. Our important work benefits our clients and partners as much as it does our... ...business leaders with decades of experience in services management, IT resourcing, engineering,...Full timeRemote workShift workWorld Wide Technology
Kennesaw, GA2 days ago- ...Inside Sales Account Manager The Inside Sales Account Manager leads high-value account management, mentors junior sales team members, and drives strategic sales growth. This role requires advanced sales expertise, leadership, and a strong focus on business development...Contract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Manager. Be the first to apply!
Related searches
- client manager Kennesaw, GA
- client services coordinator Kennesaw, GA
- client services supervisor Kennesaw, GA
- client relationship manager Kennesaw, GA
- client experience manager Kennesaw, GA
- engagement director Kennesaw, GA
- client executive Kennesaw, GA
- engagement manager Kennesaw, GA
- client service manager Kennesaw, GA
- client engagement manager Kennesaw, GA