Network Specialist 3 (Tech Specialist 3) - Charleston, SC

Job Description

Job Description

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment.  At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a  Network Specialist 3to join our  Security and Electronic Systems (SES)business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

Technical:

• Survey Reports measurement results in actionable form to more senior personnel and management.
• Conducts any surveys, inspections, tours, etc. of client sites, as required

Design:

• Install, configure, and maintain network services, equipment, and devices.
• Work closely with the field engineers to simulate expected system level performance and provide quick feedback on potential improvement
• Assist senior network engineers to identify and resolve network security issues.
• Develop network designs for each SLA classification.
• Originates design documents for small projects and in support of large programs
• Assists Senior Engineers in preparation of Designs, including: Narrative Design Documents, Systems Designs, Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications)
• Preparation of Specifications, Perform QA/QC and technical reviews of designs.
• Comment Resolution Testing & Commission Review / Approval of test plans (Safety / Risk / Manufacturability)
• Author test plans Leads / supervises testing activities
• Author testing / commissioning procedures
• Preparation of test reports
• Commissioning of deployed systems
• Development of test fixtures and simulation devices Generates standard PITCO plans and procedures.
• Design and perform complete system integration test

Service & Maintenance:

• Troubleshoot and debugging complex network problems and recommending operational efficiency improvements
• Preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and schedule maintenance.
• Originate and submit maintenance plan and provide role back plan.
• Serves as backup for team members during paid time off.
• Perform hardware / software upgrades and replacements on existing systems
• Requires ability to support a 24/7 on-call schedule 

System Analysis and Reporting:

• Documents the crucial working procedures and troubleshooting of network operations.
• Employs moderate understanding of network administration as related to business operations.
• Assists team members in identifying and resolving basic/moderate Network/Telecom issues.
• Interprets and analyzes results versus established benchmarks and goals.
• Works with project managers to meet expectations for Network tasks.
• Completes project tasks and assignments to meet project deadlines.
• Contributes to own team and closely related teams through quality and accuracy of output.
• Performing research on available technologies and products as needed by the Operations or Project managers

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information;  Active DoD SECRET Clearance is REQUIRED.

Education:

• Bachelor's degree in Engineering, Computer Science, Information Technology (IT) or a related discipline and 5+ years of progressive experience.

Technical Skills:

• Understanding of ITIL (Information Technology Infrastructure Library) concepts.
• Understanding of security issues and implications for network solutions.
• Knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services.
• Knowledge of system development methodology, project management, system architecture an analytical/problem solving skills.

Communication Skills:

• Strong oral, technical writing, and presentation skills
• Ability to build productive relationships with team members, clients and other network/system stakeholders.
• Ability to establish working relationships with others outside area of expertise.

Behavioral Skills:

• Must be able to balance high quality standards with schedule pressures and demanding environment.
• Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented.

Preferred Experience:

• Reading network and connectivity schematics and plans
• Network system startup, configuration, and calibration 
• Testing and troubleshooting
• Use of basic electrical and machinist hand tools 
• Use of testing, calibration, or industry-specific tools and software (spectrum analyzer, cable tester, Alignment tool) Tools/Software 
• Ticketing and monitoring toolsets
• Knowledge of one or more IT/Network platform, such as: Cisco, Aruba, Juniper, or Arista
• Standard Network Software (Visio, Wireshark, Putty, CLI, etc)
• Knowledge of Cybersecurity and STIG applications to network systems

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.