Teller Retail Banker

Overview Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well‑rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Qualifications Minimum Qualifications/Experience: 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Previous in‑store banking experience is preferred, but not required. Must be positive and engaging. Formal Education & Certification High School Diploma or equivalent required. Work Status Full‑time. Supervisory Responsibility No. Travel Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Equal Opportunity Employer Woodforest National Bank is an Equal Opportunity Employer, including Disability and Veterans. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws. Benefits Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front‑line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest. 401(k) Company Match in ESOP: Woodforest adds 50¢ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account. Opportunities for Long‑Term Growth: Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services: providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Paid Time Away: Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time. Medical Coverage: 12 comprehensive plans available at an affordable cost! Short and Long-Term Disability & Life, AD&D Insurance: 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well‑prepared for whatever comes your way. Well‑being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. Location Primary Location: Ohio‑Columbus (OH - Columbus WM-0280 3900 MORSE RD Columbus 43219) Organization Ohio #J-18808-Ljbffr