Field Service Representative FSR

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Field Service Representative FSR Full Time Gilbert, AZ, US 4 days ago Requisition ID: 1890 ATSC Field Service Representative (FSR) Location: Gilbert, AZ and El Paso, TX Clearance: U.S. Customs and Border Protection (CBP), Background Investigation (BI) preferred; lack of an active clearance is not a disqualification.

SUMMARY

Advanced Technology Systems Company in Gilbert, AZ is looking for an individual with experience with C-UAS systems or similar Intelligence Surveillance Reconnaissance (ISR) FSR roles that can support ATSC programs in multiple roles while being trained to assume a greater role within ATSC programs. This person will work closely with Engineering, Production, Supply Chain and Technical Writer and Program Management while reporting to the Training Manager.

ESSENTIALRESPONSIBILITIES:

Develop information necessary to publish Safety Manuals and Technical/User Manuals. Receive training as a Field Service Representative (FSR). Receivetrainingintechnicalareassuchaselectricalsystems,communications,radio,cameras,ITnetworking,vehicles,mechanicsetc. WorkdirectlywithC-UASengineerstosupportthedevelopment,testinganddemonstrationofC-UASsystems. WorkdirectlywiththeProductionteaminassemblingC-UASsystems. WorkdirectlywithProgramManagementprovidingassistancewhereneeded. Resolveproductorserviceproblemsbydeterminingthecauseoftheproblem;selectingandexplainingthebestsolutiontosolvetheproblem;expeditingcorrectionoradjustment;asitpertainstothemilitaryfieldenvironment Buildsustainablerelationshipsoftrustthroughopenandinteractivecommunication Identifyandqualifynewandemergingopportunities Attend regular status meetings as directed to effectively communicate relevant project information Resolveand/orescalateissuesinatimelyfashion Communicatedifficult/sensitiveinformationtactfully

REQUIREDQUALIFICATIONS

Associate degree in an applicable field of study 2 yrs Military experience with a C-UAS program as either an Operator/FSR or Instructor (Instructor or Trainer certifications preferred) may be used in leu of degree. ExperiencewithintheDODprograms ProficiencywithinMicrosoftOfficeSuite,specificallyPowerPointandWord Self-motivatedindividualwhocanworkindependentlyorasateam Confidentialityandcompanyloyaltyareamust AbletointerfacewithVIP’s,personnel,internationalexecutives,andothers Abletomulti-taskandadaptinafast-pacedenvironment Detailorientedwithstrongfollowthroughandorganizationalskills Goodwriting,technical,analytical,andproblem-solvingskills U.S. Customs and Border Protection (CBP), Background Investigation (BI) preferred; lack of an active clearance is not a disqualification. Mustbewillingtotravelandworkoverseas.Approximately50% Must have Tower Climbing Certification or able to obtain one within 60 days Remoteworkisnotauthorizedforthisposition

PHYSICALDEMANDS&WORKENVIRONMENT

Workistypicallyperformedinanofficeoroutdoorsetting Whileperformingthedutiesofthisjob,theemployeeisregularlyrequiredtostand,sit,demonstratemanualdexterity,climbstairs,talk,hearandsee. Musthavetheabilitytolift15-25pounds Mustbeabletoread,writeandspeakEnglish Travel overseas may be required ATSCiscommittedtocreatingadiverseenvironmentandisproudtobeanEqualOpportunityEmployer.Weinviteresumesfromallinterestedpartiesincludingwomen,minorities,veteransandpersonswithdisabilities. Advance Technology Systems Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr ATSC IES INC