Center Manager

We are a fast-paced professional salon service committed to providing our guests with a first-class waxing experience. As a full-time

Center Manager at Wax Center Partners/European Wax Center, you will use your expertise to ensure every moment is an opportunity for confidence! You will have the opportunity to develop, inspire, and motivate a team of Guest Service Associates and Wax Specialists to achieve their personal best. Our ideal candidate is passionate about details and lives the culture and brand promise that makes European Wax Center and Wax Center Partner unique.

In This Role You Will

• Set and achieve daily/monthly/annual goals for the center and the associates.
• Supervise, motivate, inspire, and coach associates in achieving their professional best.
• Celebrate positive associate performance and identify opportunities for improvements.
• Manage the guest experience and any issues that arise in a timely solution driven manner.
• Analyze business trends to schedule staff and manage time off requests accordingly.
• Interview, hire, and train new associates as needed.
• Own and be accountable for creating a positive work environment that increases productivity and reduces turnover.
• Grow and encourage WCP culture within the center.
• Provide an exceptional associate and guest experience.

With your help, we’ll give our guests a reason to Walk In, and Strut Out.

Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry!

What is it like being part of European Wax Center?

• We Care About Each Other
• We Do The Right Thing
• We Delight Our Guests
• We Have Fun While Being Awesome

What’s In It For You

• Salary Base $ 70,304.00 plus Bonus & Commission Potential
• Competitive base compensation, commission, and bonus structure with uncapped earning potential
• 401(k) Retirement Savings Plan
• Medical, Dental, Vision, and Disability Insurance
• Paid Time Off
• Discounts on waxing services and retail products
• Free waxing during Wax Associate Training
• A fun, well-managed, thriving work environment
• Advancement opportunities for those wanting to further their development within the organization.

Requirements

WHAT WE ARE LOOKING FOR

• 1 to 3 years of retail management experience, preferably with relevant industry experience.
• Flexible work schedule, including morning, evening, and weekends.
• Able to work 40+ hours a work week
• Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective Team Members.
• Highly resourceful, flexible, and able to solve problems promptly.
• Ability to build and maintain relationships with associates and business landscape knowledge
• Strong knowledge of the business landscape and ability to translate findings to positively impact Center level business.
• Excellent organizational and time management skills.
• Positive, personable, and detail-oriented.
• Experience coaching, developing, and motivating those around you.
• Demonstrated ability to develop and lead a team that drives results.
• Ability to communicate effectively across multiple platforms at all levels.
• Proven ability to create an open and positive work environment.
• Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience.
• Proficient in Microsoft Office suite.