Data Support Specialist
Insight Global
Job Description
Our client is looking for a member to join data support operations directly in support of their customer in Taylor, Texas. Must be able to provide courteous and professional customer service in response to incoming phone calls for Customer data support, spare parts quotes, order placement, tracking of orders/shipments, address billing inquiries, etc. Advise customers on deliveries and investigate shipping issues. Members are expected to maintain professional courtesy and demeanor in all customer interactions and be able to utilize an ERP data entry or order processing system and other software programs to accomplish job tasks. Work activities are performed in an office environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
- - Okay with Commute to Taylor, Texas daily (~40 minutes from Austin)
- Associate’s degree or 6+ years of experience
- 3+ years of experience in supply chain operations
o Parts shipping/receiving administration, materials planning, purchasing, product support
- Customer support experience
- Highly proficient at Excel
- Experience with report creation, preferably in Excel, Tableau or Power BI - Bilingual in Korean or Japanese
- Semiconductor industry experience
- Prior Military experience
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