HVAC Master Service Technician

Job Description

Job Description

Eastern Shore Heating & Air Conditioning is a growing HVAC company dedicated to providing reliable, high-quality heating and cooling services throughout New Jersey. Our commitment to customer satisfaction and excellent workmanship has helped us build a strong reputation in the communities we serve.

We are currently looking for dependable, motivated, and experienced Master HVAC Service Technicians to join our expanding team. The ideal candidates take pride in their work, provide outstanding customer service, and approach every job with honesty and professionalism.

If you’re looking for an opportunity to grow with a company that values its employees, supports its team, and treats people like family, we’d love to have you join us.

Position Summary:
The Master HVAC Service Technician is responsible for diagnosing, servicing, repairing, maintaining, and installing residential and/or commercial heating, ventilation, and air-conditioning systems. This position serves as a senior technical resource, handling complex HVAC issues, ensuring code compliance, maintaining high-quality workmanship, and providing excellent customer service.

Key Responsibilities:

• Diagnose and repair residential and commercial HVAC systems, including furnaces, boilers, heat pumps, air conditioners, rooftop units, and ventilation equipment.
• Perform preventive maintenance, inspections, system tune-ups, and troubleshooting.
• Read and interpret electrical schematics, wiring diagrams, equipment manuals, and building plans.
• Troubleshoot electrical, mechanical, refrigeration, and control-system problems.
• Perform refrigerant recovery, evacuation, charging, and leak detection in accordance with EPA requirements.
• Install, replace, and commission HVAC equipment and related components.
• Test system performance and make adjustments to ensure safe and efficient operation.
• Identify equipment failures and recommend appropriate repair or replacement options.
• Maintain accurate service records, parts usage, job notes, and customer documentation.
• Communicate repair findings, options, and costs clearly to customers.
• Follow all applicable HVAC codes, OSHA requirements, manufacturer specifications, and company safety procedures.
• Mentor and provide technical guidance to junior and apprentice technicians.
• Maintain service vehicles, tools, equipment, and inventory.
• Respond to emergency and after-hours service calls when required.

Qualifications:

• Master HVAC license/certification or applicable state/local master-level credentials, where required.
• Extensive experience servicing and troubleshooting HVAC systems.
• EPA Section 608 certification.
• Strong knowledge of electrical, refrigeration, combustion, hydronic, and HVAC control systems.
• Ability to use diagnostic meters, gauges, combustion analyzers, and other HVAC testing equipment.
• Valid driver's license and acceptable driving record.
• Strong communication, customer-service, organizational, and problem-solving skills.
• Ability to work independently and safely in residential, commercial, and mechanical environments.

Physical Requirements:

• Ability to lift and carry HVAC equipment and materials.
• Ability to work in attics, crawl spaces, mechanical rooms, rooftops, and other confined or difficult-to-access areas.
• Ability to stand, bend, kneel, climb ladders, and work for extended periods.
• Ability to work outdoors and in varying temperatures and weather conditions.

Preferred Qualifications:

• 10 years of HVAC service experience.
• Experience with commercial HVAC, boilers, VRF/VRV, refrigeration, or building automation systems.
• NATE certification or equivalent advanced HVAC credentials.
• Experience supervising or mentoring other technicians.
• Strong knowledge of local mechanical and building codes.

Benefits Include:

• Competitive Medical, Dental, and Vision Insurance options
• Company vehicle and fuel card for qualified technicians
• Company-provided uniforms
• 401(k) retirement plan with company matching
• Company-paid life insurance
• Paid holidays
• Paid Time Off (PTO)

Schedule:

• Full-time, Monday through Friday
• Weekend and after-hours service call rotation required