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Field Systems Engineer

Optimal Inc.

Job Description

Job Description

Job Title:
Field Systems Engineer

Job Responsibilities:

Fleet Uptime & On-Call Support

    • Serve as the primary technical responder for fleet issues
    • Provide on-call support to ensure testing operations remain active

Build Support, Software & Calibration Deployment

    • Manage and execute deployment of software packages across prototype and pre-production fleets
    • Execute ECU flashing operations on fleet vehicles

Advanced Diagnostics

    • Utilize ETAS INCA for ECU reprogramming and troubleshooting
    • Operate proprietary Hyundai diagnostic tools to investigate system faults

Data Acquisition & Analysis

    • Lead CAN/LIN/Automotive Ethernet traffic recording and analysis
    • Use Vector tools (CANalyzer/CANoe) or ETAS tools for diagnostics
    • Root-cause complex electrical and communication issues

Rapid Field Triage

    • Travel to vehicle sites to perform on-site analysis of hardware/software malfunctions
    • Collect diagnostic data for engineering teams in Michigan and Korea
    • Support permanent fix development through field data insights

Collaboration & Process Improvement

    • Work closely with the HATCI Project Manager on recurring field issues
    • Suggest process improvements for fleet maintenance operations

Required Technical Qualifications

Experience: 3+ years of hands-on vehicle engineering experience in EV or ADAS/Autonomous environments

Diagnostic Tools: Expert-level proficiency with:

    • ETAS INCA (ECU reprogramming and flashing)
    • Vector or ETAS tools for data logging

Communication Protocols: Deep understanding of:

    • CAN (Controller Area Network)
    • LIN (Local Interconnect Network)
    • Automotive Ethernet

Vehicle Systems Knowledge:

    • Strong familiarity with High-Voltage (HV) Electric Vehicle systems
    • Power distribution architectures
    • Electronic control modules (ECMs)

Data Analysis Skills:

    • Proven ability to record, analyze, and interpret complex CAN traffic
    • Troubleshooting expertise in:
      • Vehicle Control systems
      • Chassis systems
      • Electrical systems

Travel Requirements

  • Up to 40-70% travel to regional vehicle sites for on-site support and diagnostics
Vacancy posted 2 days ago
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