Field Service Engineer - Onsite Support Services

Syntricate Technologies

New York, NY

Job Title

Required Skills:

Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart
Hands Collaboration & Telephony Equipment Office Moves
Hands-on Office Move Projects
Good technical knowledge of Windows operating system (Windows 10)
Knowledge on Microsoft Office 2016 (Office 365)
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Ability to perform remote troubleshooting and provide clear instructions
Experience in Handling Windows Imaging Project
Experience in software development, processes, and methods
Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
Ability to organize workload for effective implementation.
Ability to interact effectively at all levels with sensitivity to cultural diversity
Ability to adapt new product support as organization evolves
Knowledge on SCCM and Intune administration
Knowledge on mass OS deployments
Experienced in maintaining multiple OS image and hardware moels
Experience in Microsoft OEM Pre-installation Kit (OPK) tools
Knowledge of PXE and DHCP functionality

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Vacancy posted 5 days ago

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