Youth Instructor & Program Specialist

Job Description

Job Description

General responsibilities are listed below, along with percentages for the typical level of effort, but are not limited to the following: 

Youth Instruction & Program Delivery (40 – 80%)

• Lead engaging, age-appropriate enrichment classes for children ages 1–12
• Create a safe, inclusive, and fun learning environment
• Implement curriculum and adapt activities based on age and skill level
• Manage classroom behavior using positive reinforcement techniques
• Communicate effectively with parents regarding student progress and experiences 
• Train and mentor new coaches 

Marketing & Community Outreach Support (20 – 60%)

• Support the promotion of our programs through phone calls, email campaigns, and community outreach
• Represent the company at events, schools, and community functions
• Support enrollment efforts by communicating program value to prospective families
• Support and identify marketing opportunities to grow the business and its brands 
• Help capture photos/videos (with permission) for marketing use
• Maintain knowledge of programs, pricing, and promotions to support partner/customer and potential partner/customer conversations

Administrative & Operational Support (0 – 10%)

• Assist with class scheduling, attendance tracking of children and coaches, and basic reporting
• Assist with customer inquiries via phone, email, or in person
• Maintain organized records and ensure accurate data entry
• Support inventory management for supplies and materials
• Collaborate with team members to ensure smooth daily operations

Qualifications 

• Experience working with children (teaching, coaching, childcare, or similar)
• Strong communication and interpersonal skills
• Ability to multitask and adapt in a fast-paced environment
• Basic proficiency with technology and computer literacy (i.e. demonstrated use with email, spreadsheets, Canva, social media platforms, etc.)
• Sales or customer service experience is a plus
• High school diploma minimally required; college education, marketing experience, and community outreach experience highly preferred
• Maintain an active CRP, 1st Aid, and AED certification (youth preferred) 

Key Skills & Attributes 

• Enthusiastic, patient, and engaging personality
• Strong organizational and time management skills
• Creative mindset for both teaching and marketing
• Team-oriented with a proactive attitude
• Professional and dependable

Work Environment 

• Hours worked will hover around 30 to 35 hours a week
• Combination of classroom instruction, office tasks, and occasional special events
• Flexible schedule, but required availability from Monday to Saturday
• Schedule for duties outside of instruction is flexible; these back-office duties must be completed promptly or by the provided deadlines
• Primary locations for instruction will vary across DFW 
• Due to not having a physical location, back-office duties will require a meetup location as needed, but if not specified, they can be done remotely so long as duties are done on time and within quality standards 

Compensation & Benefits 

• Bonus opportunities to take ownership of your career within the company 
• Ability to join a company 401k 
• Opportunities for growth and advancement
• Training and professional development
• Employee discounts on programs and apparel 
• Starting annual salary of $35,000
• Paid holidays
• Bonuses can include, but are not limited to, the successful start of a new location or camp (must meet location enrollment/revenue minimums), Google review milestones, social media following milestones, etc.

*Interviews, field evaluation, and a 3-month observation period will be mandatory for all new employees.

Benefits:
Opportunity to participate in a 401k
Employee discounts on company apparel
Bonus opportunities to increase earnings post-observation period