Housekeeping Operations Manager- Full Time (City Wide LV)

Housekeeping Operations Manager- Full Time (City Wide LV) Las Vegas, NV, United States (On-site) Job Summary It is the primary responsibility of the Housekeeping Operations Manager to manage the daily operations of Housekeeping related areas to ensure that standards and strategic objectives are being upheld. The Housekeeping Operations Manager will play a vital role in total service, operational management, expense control and employee engagement. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. How You Will Create the Extraordinary Support with the operational functions within the department consistent with the strategic plan and vision for the department, the division and the property. Actively participate with monitoring daily productivity to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Monitor Daily Count to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Ensure guest complaint resolution procedures are implemented within the view of the properties philosophy and service. Respond to notification of unusual events or circumstances requiring mid-level management attention. Inform senior hotel management of situations which require attention. Assist the Assistant Director with any tasks assigned. Maintain guest arrival/departure lines and the overall appearance of the lobby in order to provide a proper welcome statement to guests. Participate in hiring functions such as scheduling and conducting interviews, issuing job offers, and scheduling Property orientation. Work with the human resources department to ensure all service and regulatory related courses are completed in Insider Education and that all staff are fully compliant. Keep all public areas (casino, guest rooms, and front areas) in exceptional appearance conditions. Issue discipline and follow up with coaching. Perform all other job related duties as requested. Initiative: Creates and seizes opportunities to win, even when faced with ambiguity. True passion for results. Team Focused: Catalyst for success of the whole team, not just own goals. Range of Influence: Inspires confidence. Builds and leverages a powerful network. Problem finding: Sees around the corners. Anticipates the unexpected. Creativity: Generate new perspectives. Inspires brilliance with new ideas. Business Intelligence: Stays current. Understands how what happens in the world affects us, our marketplace and our competition. Entertain your Best: Demonstrates integrity, authenticity, and candor. Embraces inclusion and employee engagement. Outside In: Systematically seeks information on candidate and hiring managers’ wants and needs. Problem Resolution: Be decisive and timely. Act on information and adapt with changes. What You Will Need Bachelor’s degree in Hotel Management or related field or equivalent education and experience preferred. At least 3 years of housekeeping experience at a major hotel/resort complex. Previous experience working in a large-scale luxury resort operations Able to lead and mentor a team. Have interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent Additional Requirements Able to effectively communicate in English, in both written and oral forms. 21+ years of age Required

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr Caesars Entertainment