IT Intern

As our IT Intern, Primary purpose is to provide technical assistance to ENGIE NA’s computer users regarding computing problems in an office environment, such as password resets, hardware issues, application/laptop/desktop problems. Additional responsibilities include but aren’t limited to: imaging laptops, migrating users, hardware deployments, working in a cross-domain environment and multi-system support. The internship work term will be from September 7, 2026, to December 31, 2026, based in our Houston, TX office and reports to the Manager of IT Help Desk. What You Will Do Ability to work independently Responding to internal customers calling to report problems and resolving technical problems Utilize a customer service attitude and approach to providing assistance and solutions Coordinate with users to determine computing needs and order hardware as appropriate Prioritization of requests based on severity and commercial prioritization Managing root cause analysis and preventive measures to ensure effective problem resolution Assuming ownership for critical problems with proactive communication and follow through to completion Carries out other duties as assigned What You’ll Bring Must be at least a second-year student pursuing an undergraduate or graduate degree in business administration, computer science, or information systems Interns must be enrolled in good standing at the commencement of the intern semester This role requires attendance at the office daily Must be willing and able to comply with all ENGIE ethics and safety policies Compensation Hourly Range: $24.50 to $33.50 USD hourly This represents the average expected pay range for a qualified candidate. Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors. ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at View email address on click.appcast.io. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status. We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. #J-18808-Ljbffr