Software Asset Management Developer

Role Overview

We are looking for an experienced ServiceNow SAM / SBOM Developer to design develop integrate and support Software Bill of Materials (SBOM) solutions. The candidate will be responsible for collecting processing normalizing enriching and correlating software component data across enterprise systems to support software asset management license compliance security and risk identification.

Key Responsibilities

• Develop configure test and maintain SBOM solutions for collecting validating processing normalizing enriching and reporting software component data.

• Translate business and functional requirements into technical specifications user stories development tasks and scalable solutions.

• Build and maintain integrations between GitLab JFrog Artifactory ServiceNow SAM Flexera Technopedia/DejaCode and other enterprise platforms.

• Identify and normalize commercial open-source and embedded software components correlating them with application records software inventory licenses and entitlements.

• Work with SBOM standards and formats including CycloneDX and SPDX along with CVE CPE and PURL identification standards.

• Develop and support ServiceNow Software Asset Management (SAM) solutions including software discovery normalization licensing entitlements reconciliation compliance optimization lifecycle management and software approval processes.

• Configure and maintain ServiceNow request management capabilities including Service Catalog catalog items RITMs approvals workflows fulfillment tasks notifications and automated routing.

• Develop and maintain REST APIs integrations scripts workflows scheduled jobs dashboards reports and automation supporting SAM and SBOM processes.

• Monitor data quality troubleshoot integration issues resolve processing errors and implement appropriate exception-handling mechanisms.

• Collaborate with ITAM Solutions and ServiceNow Platform teams to ensure solutions follow platform standards and configuration best practices.

• Participate in Agile development activities using Jira including story development defect tracking unit testing functional testing UAT and release management.

• Maintain technical documentation and support deployments production validation knowledge transfer and ongoing production troubleshooting.

• Support scheduled after-hours and weekend deployments upgrades releases and production implementations as required.

Required Qualifications

• 5 years of experience in ServiceNow development/configuration Software Asset Management (SAM) application development systems integration or related implementation projects.

• Hands-on experience developing and configuring ServiceNow SAM solutions and working with SBOM concepts and software component management.

• Strong understanding of ITAM/SAM processes including software discovery normalization software models licensing entitlements reconciliation compliance authorization and lifecycle management.

• Experience with ServiceNow Request Management Service Catalog RITMs approvals workflows and fulfillment processes.

• Strong experience with REST APIs web services JSON XML JavaScript HTML CSS scripting and automation.

• Experience integrating enterprise applications and translating business requirements into technical solutions.

• Familiarity with Agile methodologies Jira testing processes and change management.

• Excellent analytical troubleshooting communication collaboration and documentation skills.

Preferred Skills

• Advanced experience with ServiceNow SAM and Configuration Management Database (CMDB).

• Hands-on experience with Flexera software inventory discovery normalization licensing and integrations.

• Experience integrating GitLab and JFrog Artifactory with ServiceNow and other enterprise platforms.

• Knowledge of SBOM reporting software component correlation license compliance and software risk identification.