Assistant Terminal Manager

Saia is a different kind of logistics and transportation company that puts people, customers, and community first. A career here offers opportunities to learn, grow, and earn competitive compensation and benefits. Position Summary Manages the planning and operations of a terminal, overseeing pickup and delivery, dock operations, and general administration. Major Tasks and Responsibilities Directs and coordinates the activities of terminal employees to provide cost‑effective, timely, and quality service to customers. Investigates customer complaints and resolves problems. Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations. Coordinates staffing levels and work scheduling to maximize terminal productivity. Oversees compliance with company policies and procedures, safety rules, and governmental regulations. Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Interviews, selects, and onboards terminal employees. Facilitates good employee relations through motivation, feedback, and coaching. Preferred Qualifications Bachelor’s degree in business or a related field. 5+ years of terminal operations experience. Knowledge of Microsoft Office and transportation management applications. Ability to work flexible hours. Salary Range: $95,500.00 - $119,800.00 annually, based on experience. This position is bonus eligible. Benefits Saia offers competitive benefits and rewards superior employee performance so that hard work is recognized. Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr