Team Member

Job Description Hourly pay ranges between $15.25 and $15.75, plus digital tips. * Pay Transparency: earn between $15.25 and $15.75 per hour, plus digital tips. We are looking for friendly and outgoing people who enjoy working in a fast‑paced, friendly environment. Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. The primary point of customer contact is a Potbelly Associate, responsible for providing fast, friendly, and efficient service and delivering a quality and consistent product every time in a clean and inviting environment. What's In It For You Competitive pay Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities **If hired, you must meet and maintain all eligibility requirements to qualify** What you bring to the table You want to delight customers with great food and good vibes You are friendly and customer service oriented You have strong written and verbal communication skills You can handle the heat of the kitchen – knife skills are a plus You love working in a fast‑paced environment You're a team player You enjoy higher levels of noise from music, customers and employees You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish You're able to stand or walk a minimum of 3 hours as needed You're at least 16 years of age You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally Illinois applicants – all IL employees are required to become food safety certified within 30 days of employment Job Duties and Functions Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager Comply with health and safety standards for food, cleanliness and safety Restock food line, chips and cooler Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently If 18 or older, use the automatic slicer to prep food items Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash Operate cash register: handle, balance and follow all cash handling procedures Effectively handle customer complaints or issues Takes delivery, catering or pickup orders over the phone Other duties as assigned *Potbelly cannot make guarantees about tip earnings* Equal Opportunity / EEO Statement At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Position Information Company: Potbelly Corporate Position: Team Member Status: Part Time Pay Range: $15.25 - $15.75 /hr Shift: First (Day), Second (Afternoon), Third (Night) Req #: 10988226 Date Posted: April 20, 2026 Location: 7927 Ritchie Hwy., Glen Burnie, US, MD, 21060 Job Category: Associate #J-18808-Ljbffr Potbelly