Treatment Coordinator- Orthodontics

NOW HIRING: ORTHODONTIC TREATMENT COORDINATOR

Location: Raleigh, NC (Main Location) + Garner, NC (~2x/week). Schedule: Monday-Friday | Day Shift. Job Type: Full-Time Join a Family-Oriented Orthodontic Practice! We are seeking a personable, confident, and highly organized Orthodontic Treatment Coordinator to join a close-knit, patient-focused practice. This is an excellent opportunity for someone who loves building relationships, educating patients, discussing treatment options, and helping families confidently move forward with orthodontic care. What You'll Do: Welcome new patients and families and create an exceptional first impression Partner with the orthodontist to present individualized treatment recommendations Explain treatment plans, timelines, outcomes, and benefits of orthodontic care Present treatment fees, insurance benefits, and patient financial responsibility Develop customized payment and financing options Use consultative sales skills to help patients confidently move forward with treatment Answer questions regarding treatment, insurance, costs, and financing Follow up with prospective patients who have not yet scheduled treatment Schedule treatment starts and coordinate with the clinical team Maintain accurate patient and financial documentation Assist with front-office responsibilities as needed Ideal Background: Previous experience as an Orthodontic Treatment Coordinator, Dental Treatment Coordinator, Financial Coordinator, or similar dental role Orthodontic experience strongly preferred Experience presenting treatment plans and helping patients move forward with care Strong knowledge of dental insurance, financing, and payment arrangements Excellent math and financial skills Strong communication, relationship-building, and customer service abilities Highly organized and comfortable multitasking in a busy practice Dental/orthodontic practice management software experience is a plus Who Will Thrive Here? Someone who is persuasive without being pushy, builds trust quickly, enjoys discussing financial options, and can clearly communicate the long-term value of orthodontic treatment. Benefits Include: Competitive pay based on experience Paid Time Off Paid Holidays Supportive, family-oriented team environment Opportunity to make a meaningful impact on patients and their confidence #J-18808-Ljbffr Phaxis