Receptionist

Olson Remcho LLP is California’s leading political and government law firm, formed through the merger of two of the state’s most respected political law practices. With offices in Sacramento, Oakland, and Long Beach, we represent government agencies, nonprofits, labor unions, candidates, and political action committees in matters that shape California’s legal and political landscape. Our attorneys are recognized leaders in elections, campaign finance, ethics, and constitutional law, with a record of landmark cases and initiatives. To support firm needs, we are seeking a receptionist who will serve as the first point of contact for clients and visitors while supporting the smooth flow of daily office operations in a professional and client-centered environment.

The Receptionist plays a central role in creating a welcoming and professional environment for clients, visitors, and staff. This position supports the smooth operation of the office by managing front desk functions, facilitating communication, and providing dependable administrative assistance. As the first point of contact, the Receptionist reflects the firm’s commitment to professionalism, confidentiality, and client service in every interaction. This position is not eligible for telecommuting.

Essential Duties:

• Greet clients, vendors, opposing counsel, court personnel, and other visitors in a professional and courteous manner, ensuring adherence to firm protocols.
• Answer, screen, and forward incoming calls on a multi-line phone system; take detailed and accurate messages for attorneys and staff; maintain internal phone extension list.
• Support scheduling of client meetings, depositions, conference rooms, and travel arrangements in coordination with attorneys and staff.
• Process outgoing mail, receive, log, and distribute incoming mail, legal documents, courier deliveries, packages, and faxes (including maintaining fax log and sending via email as needed); prepare and send outgoing correspondence, including time-sensitive filings, mail merges, and gift letters.
• Maintain mail machine and postage requirements.
• Process, scan and file bank statements in client directories.
• Maintain a professional and organized reception, waiting area, and kitchen; purchase and stock coffee, snacks, paper.
• Order office supplies and lunch for meetings; assist with event planning and coordination.
• Provide clerical and administrative support such as photocopying, scanning documents for departments, preparing correspondence, and entering basic data into case management systems.
• Distribute daily absentee report via email and update internal telephone sheet and employee directory.
• Contact building management office regarding office maintenance issues.
• Provide coverage and support for Long Beach Administrative Assistant.

Required Skills and Qualifications:

To succeed in this position, the Receptionist must demonstrate professionalism, adaptability, and a client-focused approach while supporting the daily operations of the firm. Essential skills include:

• Professional client service with exceptional interpersonal skills when interacting with clients, legal professionals, and court representatives.
• Legal communication etiquette, including professional phone and in-person communication with attention to confidentiality and sensitivity.
• Strong organizational skills to manage competing priorities such as calls, visitors, and administrative requests in a fast-paced legal environment.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and familiarity with law firm phone and case management systems.
• Ability to maintain strict discretion and confidentiality regarding client and case information in compliance with legal ethics.
• Effective time management skills to prioritize tasks during high-traffic periods or before legal deadlines.
• Problem-solving mindset to address visitor and caller needs, escalating issues appropriately to attorneys or management.

Education and Experience Requirements:

• High school diploma or equivalent required. 
• Minimum of 2 years of experience in reception, front desk operations, or client-facing administrative support, ideally within a law firm or professional services firm.

Physical Requirements:

• Ability to sit or stand for extended periods of time while performing desk-based tasks.
• Frequent use of hands and fingers for typing, writing and handling documents.
• Ability to occasionally lift and move up to 20 pounds of files or office materials.
• Regular use of standard office equipment, including computers, phones, printers, and copiers.
• Capacity to navigate a typical office environment, including walking, bending, or reaching as necessary.
• Work is performed in a standard office setting with typical noise levels, including conversations, office equipment, and occasional interruptions.

Additional Information:

The above job description is not all inclusive, the Receptionist may be assigned additional tasks as needed, as directed by the Controller or Chief Administrative Officer (“CAO”). This position reports directly to the CAO, and is classified as a non-exempt, hourly position. Periodic work in excess of the 40-hour work week may be required particularly during the busy election season and otherwise depending on the business needs of the firm. Performance and satisfaction of internal productivity goals is a consideration for promotion and merit-based compensation bonuses provided at the discretion of the firm.

Compensation Range: $42,000 - $49,000.