Sales Development Representative | Hybrid | Reston, VA (Reston, Virginia)
Ellucian
This job is with Ellucian, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
The Ellucian Sales Development Rep will serve as part of our team calling into Higher Education Organizations. We are looking for entrepreneurs that bring a high level of energy, are driven, dedicated, problem solver and relationship builder and are interested in providing solutions to improve Higher Education. As an SDR, you will be responsible for opportunity management and the generation of leads to support the sales team. You will engage with potential customers, understand their needs, and effectively communicate the value of the company's products or services.
Where you will make an impact
- You will be a key player in Ellucian's field sales team to drive expansion of current enterprise accounts.
- Learn and demonstrate how to manage sales through good forecasting, account resource allocation, account strategy, and planning.
- Develop the skills needed to employ effective selling strategies to successfully position Ellucian as a viable choice for the customer's needs.
- Conduct research on potential leads, employing demand generation tactics and developing outreach strategies to effectively engage prospects.
- Establish strong relationships based on knowledge of customer requirements and commitment to value.
- Coordinate meetings or demos between qualified prospects and the sales team, ensuring a seamless handover within the pipeline.
- Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape.
- Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Participate in sales meeting and provide feedback on lead quality and outreach strategies
- Meet or exceed assigned quotas for qualified leads, sales opportunities, and revenue generation.
- Drive complex sales cycles orchestrating internal resources of pre-sales, proposals, contacts, inside sales, marketing and sales support.
- Provide support to the field sales team to ensure internal processes are advancing.
What you will bring
- Transferable sales skills from retail, customer service or other relevant positions.
- A professional yet friendly customer service attitude that will enhance your ability to perform well and grow within a Higher Education technology company
- A conscientious, highly motivated self-starter, who is detailed-oriented and committed to make a difference in Higher Education
- A strategic thinker who possesses effective time management skills that focus on long-term success
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment.
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