Offline - Brand Ambassador (Sales Associate)

Your Role As a part‑time Brand Ambassador, you bring our brand to life every day. Your goal is to provide every guest who enters the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company, proud of what we do, and passionate about building brand loyalty with every guest. Most of all, you represent our values and bring your real self to work each day. Job Description The role involves engaging with guests, supporting sales, and maintaining a positive store environment across multiple zones (sales floor, cash & wrap, fitting room, stockroom). You will use AEO’s Selling Model, educate guests on products, and promote the AEO loyalty program. Your Responsibilities Use the AEO Selling Model to engage every guest and help them find exactly what they need, keeping a “friends first” mindset. Share product knowledge and make suggestions to fit guests’ needs. Introduce the AEO loyalty program and additional brand channels. Adapt to any zone in the store as needed. Resolve guest concerns proactively while adhering to company policy. Collaborate with teammates and support store operations. Act with integrity and follow AEO policies and procedures. You'd Be Great for This Role Love interacting with people. Energetic and able to handle multiple tasks in a fast‑paced environment. Available to work evenings, weekends, and holidays. Passionate about AE and Aerie products. Have prior retail experience. At least 16 years of age. Our Brand Ambassadors Love AEO Because They work with real people and have a strong sense of community. They receive learning and development opportunities with potential for career advancement. They receive 40% off AE & Aerie products year‑round and seasonal discounts. They can participate in store contests for a chance to win merchandise and prizes. About Us OFFLINE™ by Aerie offers a complete collection of activewear and accessories made for real movement and comfort. Built on the success of Aerie’s leggings and sports bras, OFFLINE™ celebrates a real life active lifestyle. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local EEO laws. AEO prohibits discrimination on any protected characteristic and provides reasonable accommodations of religion and disability in accordance with applicable law. Pay/Benefits Information Actual starting pay is determined by experience, location and other factors. Eligible associates may receive paid sick leave and AEO may provide rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level, type, location and years of service. Job Info Job Identification: 26326 Job Category: Stores Posting Date: 2026-05-13T14:08:02+00:00 Job Schedule: Part time Location: Novi, MI, United States #J-18808-Ljbffr American Eagle