Trainer

Role Overview Are you passionate about helping people grow, succeed, and gain confidence? Do you love creating engaging learning experiences and seeing that “aha!” moment? If yes, we want you on our team! We’re looking for an energetic, people‑first Trainer who doesn’t just deliver training – you make it memorable. You’ll play a key role in onboarding new hires and developing our team while strengthening our culture of learning and 5‑Star Service. This role is based on‑site in Fort Myers. The starting salary is $51,000.00, with slight variation possible depending on experience. New hires typically begin at or near this starting rate, based on their qualifications and relevant background. Responsibilities Design and facilitate engaging, interactive training sessions for in‑person, hybrid and virtual learning environments Onboard new hires and help them feel confident from Day One Coach employees on technical skills, customer service, and our culture Partner with leaders to keep training fresh and impactful Provide feedback, track progress, and help continuously improve our training programs Qualifications Genuine passion for helping others succeed and love of the “aha!” moment Experience facilitating training, coaching, and onboarding Knowledge of adult learning principles Patient, organized, adaptable, and positive Proficient with Microsoft Office and learning tools Collaborative team member who loves working in a fast‑paced environment Active learner, always looking to gain expertise to better support trainees Associate degree in business, adult learning, or related field; classroom or individual training experience; or an equivalent combination of education, certification, training, and/or experience. Minimum Specialist Level (or equivalent) Tax Collector experience and proficiency with Industry standard applications required. Excellent communication and interpersonal skills. Resourceful, organized, and able to adapt to changing priorities. Patient, empathetic, and good understanding of adult learning methods. FLSA Status Description Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and material of medium to heavy weight (20‑50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation. Tasks may involve extended periods of time standing. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. #J-18808-Ljbffr