Access and Security Program Manager

Access and Security Program Manager – Residential & Dining Enterprises, Stanford, California, United States Oversee and manage assigned staff engaged in facilities management related to building access and security (physical key distribution, electronic card access control administration, and video cameras administration) and after‑hours response to facility needs and lockout support (roving security team). Provide direct guidance, training, and support to ensure optimal performance and adherence to policies and procedures. Participate in department/unit strategic management. Core Duties Oversee the daily operation and management of assigned facilities and programs, including scheduling and assigning work to staff and coordinating with staff, subcontractors, and/or vendors; coaching lower‑level managerial staff; overseeing staffing and performance evaluation of assigned staff; contributing to department or division staffing needs forecast. Clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities. Manage and/or develop budget for area of responsibility, including staffing, maintenance, contracts, etc. Manage ongoing service contracts as applicable. Participate in department/unit strategic management, including making recommendations involving short‑term planning for facility‑type projects and for longer‑range programs/projects; providing input into long‑range financial, budgeting, and programmatic planning and development; providing input into the development of policies and procedures; interpret and manage policies and procedures for assigned area. Oversee and/or monitor project activities; ensure integration with larger unit goals; coordinate with staff, subcontractors, and/or vendors. Ensure the implementation of suitable physical security measures; badges, cameras, alarms, electronic/physical locks, etc. Configure and administer physical access control, video surveillance, and interrelated systems. Conduct regular security assessments and audits to identify vulnerabilities and implement corrective actions as necessary. Additional Duties Oversee and manage four areas related to Access and Security of R&DE facilities, including physical key distribution, electronic card access control administration, video camera administration, and after‑hours roving Community Access Response Enterprise (CARE) Team leadership providing lockout and security support. Develop and implement security protocols and procedures to mitigate risks and ensure compliance with regulatory requirements. Collaborate with law enforcement agencies and external partners to coordinate security efforts and support internal events. Emergency mitigation and response support. Ensure confidential data related to video cameras and card access transaction logs are restricted. Implement new tools and technologies for physical security. Define problems, collect data, establish facts, and draw valid conclusions. Support and actively drive the organization toward greater diversity, equity, inclusion, and belonging with particular emphasis on historically underrepresented and disadvantaged populations. Minimum Requirements Education & Experience: Bachelor’s degree in engineering or other appropriate technical area, or combination of technical education, training, and experience. Two or more years of experience managing facilities operations staff in an environment with a variety of building types (administrative offices, classrooms, laboratories, residential & dining facilities, auditoriums, etc.). Knowledge, Skills and Abilities Knowledge of environmental and safety rules, regulations, and policies. Ability to conduct job site inspections to ensure compliance. Demonstrated ability to work and communicate effectively with others. Demonstrated experience managing service contracts. Demonstrated experience developing and managing budgets. Demonstrated experience planning, developing, and implementing programs. Ability to interpret planning specifications, documents, working drawings, and related reports. Highly desired: Experience in implementing and managing electronic building access control systems (e.g., Lenel, Assa Abloy), video camera systems (e.g., Genetec, CCURE), physical key inventory and distribution, ensuring access is provided and removed per policy and procedures, providing excellent building access service to diverse internal and external customers in a fast‑paced environment. Working Knowledge National Information Standards Organization (NISO) International Organization for Standardization (ISO) PCI Security Standards Council (PCI) Additional Certifications (Highly Desired) Lenel Certification Physical Security Certifications (CPP, PSP, etc.) Physical Requirements Frequently sitting, perform desk‑based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds. Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11‑20 pounds. Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds. Working Conditions Requires 24‑hour response availability seven days per week for emergency situations. May be exposed to noise > 80 dB TWA. May work at heights 4‑10 ft. Work Standards Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, Pay Range The expected pay range for this position is $145,000 – $155,000 per annum. Equal Employment Opportunity Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable Accommodation Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job. #J-18808-Ljbffr Stanford University