Area Safety & Quality Officer

Area Safety & Quality Officer

Location: Modesto, California, United States Job ID: CLI-45843-0 Job Type: Permanent

Job Summary:

This position provides strategic oversight and guidance to small- and/or medium-sized service areas (facilities with less than 300 licensed beds). The role involves leading the development and implementation of quality programs and initiatives, serving as an expert on clinical quality management, and proactively monitoring performance metrics. Key responsibilities include championing evidence-based guidelines, directing accreditation and regulatory activities, partnering with medical staff for peer review, and developing improvement systems to reduce risk and medical errors.

Key Responsibilities:

As the Area Safety & Quality Officer, you will be responsible for:

Strategic Leadership & Organizational Development:

• Provide strategic direction and operational oversight for safety and quality initiatives across designated service areas.
• Lead and develop a high-performing team, fostering a culture of continuous learning, collaboration, and professional growth.
• Translate organizational strategy into actionable plans, ensuring alignment with business objectives and member expectations.
• Act as a thought leader and subject matter expert, influencing organizational strategy and providing expert consultation to executive leadership.

Clinical Quality, Patient Safety & Infection Prevention:

• Lead the development, implementation, and oversight of comprehensive clinical quality improvement, patient safety, and infection prevention programs.
• Serve as the primary subject matter expert on clinical quality processes, regulations, and best practices, providing consultation and guidance to internal and external stakeholders.
• Drive accreditation and regulatory readiness activities, ensuring continuous compliance with all applicable standards and legislation.
• Foster collaborative partnerships across departments and with medical staff to champion evidence-based guidelines and drive continuous improvement.
• Oversee responses to significant safety events, outbreaks, and patient care concerns, ensuring effective management and resolution.

Risk Management & Compliance Oversight:

• Manage the quality of care complaint and review process, representing the organization in grievance meetings and directing documentation preparation for sensitive patient cases.
• Develop and implement robust risk mitigation strategies, utilizing root cause analysis and other assessments to establish new policies and procedures.
• Define and present standards for corrective action plans, health outcome analysis, and the evaluation of care appropriateness and cost-effectiveness.
• Monitor trends in investigations and claims, advising on strategic directions to reduce reoccurrences and enhance organizational resilience.

Data-Driven Performance & Regulatory Liaison:

• Oversee data management programs, ensuring robust systems and procedures for monitoring and improving worker and patient safety performance.
• Interpret and apply complex health data from various sources to guide strategic decision-making and present actionable insights to executive stakeholders.
• Serve as the primary liaison for regulatory audits and surveys, establishing standards for documentation and ensuring continuous survey readiness activities.