Telecommunications Technician

The Role As a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing; carrier systems repair and maintenance will also be a feature of this position, including installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried, and underground plant, and all installation aspects to include GPON, DSL, bonded DSL, and POTS services. Location and Schedule This is a full‑time position located in Bremerton, WA. The typical schedule is Monday – Friday 8 am‑4:30 pm, and may also include nights, weekends, holidays, and on‑call rotations. Main Responsibilities Install, splice, and test fiber optic and copper cables for projects, maintenance, and emergency repairs. Perform dark fiber, reel, continuity, and conformance testing using industry‑standard equipment (e.g., OTDR, T‑Berd). Maintain, troubleshoot, and repair existing fiber and copper networks, locating and resolving faults to ensure service continuity. Install, configure, and enable residential and small business telecommunication services such as POTS, HSI, VDSL, FTTH, and networking. Connect and manage wiring/cabling, terminals, and hardware attachments on customer premises, poles, and inside facilities. Read and interpret service orders, repair tickets, technical drawings, blueprints, diagrams, and maps to execute work accurately. Coordinate testing of customer lines with test centers or designated personnel and document results per company standards. Interact professionally with customers to assess service requirements, confirm issues, and suggest appropriate solutions. Update service orders, review billing information, and advise customers on equipment features, usage, and capabilities. Identify and pursue additional revenue opportunities by recognizing potential upsell or cross‑sell services during customer interactions. Adhere to safety protocols, company policies, and industry regulations while performing fieldwork and documenting all activities. What We Look For in a Candidate Must work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be assigned to work out of town for varying lengths of time. Drive company‑provided vehicle. Requires a valid state driver’s license and a satisfactory driving record. May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing. May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. When working aloft with ladders or other equipment with weight‑capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements. May work in confined spaces (e.g., attics, crawl spaces, utility holes). May perform strenuous physical activities including, but not limited to, lifting and/or moving objects weighing over 75 pounds. May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). Compensation Pay Ranges Minimum hourly rate: $15.67 Maximum hourly rate: $41.43 Union Representation This position is part of a bargaining unit and is represented by a union. Depending on the applicable collective bargaining agreement, you may be required to join the union and pay dues, or you may choose whether to join while being required to pay dues. Equal Employment Opportunity We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. #J-18808-Ljbffr