Sr Business Analyst

Sr Business Analyst

Welldoc is at the forefront of digital health, driven by a powerful mission: empowering better cardiometabolic health through AI-powered, personalized digital tech, with a vision to be the leading advanced AI digital technology partner across the healthcare industry. We're a team passionate about leveraging cutting-edge science to improve lives, united by core values of collaborative innovation, accountability to excellence, customer focus, efficiency, and unwavering integrity, quality, and safety.

At Welldoc, you'll thrive in a collaborative and innovative environment where your contributions directly impact our mission. Recognized as a Great Place to Work for the past five years and named to Modern Healthcare's Best Places to Work 2026, as well as being an industry thought leader featured at SXSW and in the Wall Street Journal and Economist, we invite you to make a real difference in healthcare with us.

Job Purpose:

As a Sr Business Analyst, you will work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products while serving as a coach and internal resource to team members. WellDoc is a fast-paced environment working in the rapidly evolving digital health environment. Part of your job will be reacting to our market research and help to iterate the product accordingly.

Responsibilities:

• Responsible for the research, analysis, documentation, and validation of functional and non-functional requirements
• Subject matter experts to manage team to elicit, evaluate and document business and clinical requirements
• Lead formalized joint application development (JAD) sessions with key stakeholders
• Collaborate with UI/UX team to define the user experience and create wireframes and prototypes for mobile and web applications
• Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed
• Lead Agile development activities to ensure quality, clarity, and transparency throughout delivery.
• Analyzes relevant data trends and makes informed decisions and recommendations for positive business impact.
• Provides direction for junior analyst team members and ensures that work product aligns with project goals and objectives.

Technical Skills and Knowledge:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and Acrobat
• Experience with Jira is a plus
• Experience with Confluence is a plus
• Experience with Zephyr in creating and executing test cases is a plus
• Experience with Subversion for core repository
• Experience with SDLC (software development life cycle) and Agile methodology
• Experience with writing simple and complex queries using MS SQL is a plus
• Experience testing applications built in iOS, Android and Web application
• Experience using Confluence Team Collaboration software
• Conduct user acceptance testing activities including writing test cases, test scenario and test summary reports

Required Skills and Experience:

• At least 5 years of business analyst experience in health care.
• Healthcare domain knowledge includes disease management a plus (note: health care not health insurance)
• Understanding of QA processes, practices, and systems
• Experience executing and coordinating integration, system, regression, and user- acceptance testing
• Excellent verbal and written communication skills
• Demonstrated ability to work on concurrent projects, activities, and tasks under time constraints
• Demonstrated ability to work independently and in a team-based environment
• Excellent interpersonal and problem-solving skills, with ability to educate internal personnel
• Experience working in a regulated environment.
• Demonstrated ability to plan and manage other team members activities to meet project deadlines.
• Experience working with complex integrated systems and using creative and critical thinking to deliver exceptional results.

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either, prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

• Bachelor's Degree in healthcare information technology, information systems or engineering –related discipline); highly preferred to also have an MA in in healthcare information technology, information systems or engineering –related discipline.

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits and the opportunity to participate in health savings accounts and/or dependent care accounts. While the anticipated salary range for this position is between $100,000 - $150,000/year with the expectation that most candidates will fall around the midpoint of the range. Exceptional candidates may exceed the range if education and experience warrant.

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.