Tech Specialist 2

Overview Your Future at M.C. Dean We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. The Technology Specialist 2 is responsible for the deployment, maintenance, and troubleshooting of IT and OT systems. This role involves applying a wide range of commands and basic automation tools to perform tasks in bulk and diagnose systems. The Technology Specialist 2 works with limited supervision, ensuring the effective operation of a broad range of system components across one or multiple subsystems. Responsibilities Executes deployment, maintenance, and troubleshooting tasks for IT and OT systems, applying basic automation tools and scripts. Analyzes system performance, identifies issues, and implements solutions under general guidelines. Participates in the development of survey procedures and conducts surveys and tours to assess system requirements. Assists with planning, updating, and reporting status on larger tasks with greater autonomy. Develops and maintains system documentation, including installation plans, BOMs, and testing procedures. Supports the development of maintenance procedures and technical work instructions. Conducts component and subsystem-level testing, using advanced testing automation tools. Applies industry security practices to system components, ensuring adherence to established standards. Qualifications High School Diploma/GED with 8-+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions Reliable attendance at customer site during work hours required by customer Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person. M.C. Dean, Inc.