Medical Scheduler for a Clinic in Shreveport!!

divh2Appointment Scheduler/h2pGeneral Summary Of Duties: Makes and schedules patient appointments in an efficient and timely manner and verify insurance eligibility prior to visits./ppSupervision Received: Reports directly to Scheduling Supervisor./ppSupervision Exercised: None./ppTypical Working Conditions: Work is performed in an office environment. Involves frequent telephone contact with patients, other physician offices and hospitals. Involves frequent contact with staff, patients and drug representatives. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with ill people./ppExamples Of Duties:/pulliBooks, coordinates and reschedules patient appointments. Relays necessary messages to staff./liliGreets patients in a prompt, pleasant and helpful manner; both in person and on the phone. Verifies necessary information and records in the medical record and/or computer./liliMaintains and updates current information on physicians schedules./liliAnswers telephone as calls are forwarded, screen calls, takes messages and provides general business information as it applies to the schedule./liliVerify insurance eligibility prior to appointments./liliAnswer patient questions regarding contracts we participate in./liliSchedules outpatient procedure appointments and admissions as required./liliAnswers questions regarding patient appointments./liliAssists with preparation of the master schedule and transfers this information to the appointment books./liliObtains and organizes incoming records from the fax machine and lab printer. Distributes these to appropriate parties./liliOversee the entire scheduling process and report problems or irregularities./liliAttend meetings as required./liliOther duties as assigned./li/ulpPerformance Requirements:/ppKnowledge, Skills Abilities:/ppKnowledge of business office procedures. Knowledge of grammar, spelling, punctuation to relay messages and input patient information. Skill in operating a computer, photocopy machine, and fax machine. Skill in answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions. Ability to sort and file material correctly by alphabetic and numeric systems. Ability to establish and maintain effective working relationship with patients, employees and the public./ppEducation: High school graduate or GED./ppExperience:/pulliOne year work experience, preferably in a medical office setting./liliKnowledge of medical terminology desirable./liliWord processing and computer experience desirable./li/ulpCertificate/License: None./ppTypical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or papers weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a 10-key calculator, multi-lined telephone, photocopier, and other such office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contact. It is necessary to view and type on computer screens for long periods and to work in an environment which can be stressful./ppEqual Opportunity Employer/p/div