Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and has grown into a small but close-knit team of three. Before becoming an agent, I spent eight years in appliance sales before a recruiter from State Farm reached out and set me on this path. I graduated from the University of Tennessee with a degree in Enterprise Management and German, and I’ve been married for 10 years with four kids who keep life full and fun. We’re actively involved in our community—my husband coaches soccer, we donate to local schools, adopt families during the holidays, and even bring a Grinch costume to spread cheer around Christmas time.

In the office, we keep things supportive and engaging with daily training, a Friday book club, coffee, and plenty of team lunches. We look for empathetic, kind, and coachable people to join us. If you’re looking for a place where you can learn, connect, and make a difference while enjoying a family-oriented culture, this could be the right fit for you.

ROLE DESCRIPTION:
Amanda Spencer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.