Maintenance Supervisor

Job Description

Job Description

Who We Are:

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position:

We are hiring for a people-focused Maintenance Supervisor for our 55 and older, active adult community, Affinity at Keller. As the Maintenance Supervisor, you will be responsible for ensuring the community is in good working condition and meets company standards. This person will be responsible for ensuring the on-site maintenance team meets community-specific maintenance goals.

• Manage, lead, develop, and motivate a high-performing maintenance team.
• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Build a strong rapport with residents of the community.
• Provide continual training and performance evaluation of associates.
• Participate in the interview and hiring process of maintenance associates.
• In partnership with the Community Director, hold morning stand-up meetings for the entire maintenance and office team.
• Follow (and when appropriate optimize) a maintenance program to ensure the most economical, proper, and safe condition of the property, consistent with the standards set by Axis Residential.
• Perform maintenance and repairs of property facilities, common areas, and units in a timely and professional manner consistent with the standards set by Axis Residential.
• Perform unit turns on vacant apartment homes in a timely and professional manner consistent with the standards set by Axis Residential.
• Coordinate, schedule and respond to all service requests and work orders in a timely manner consistent with the standards set by Axis Residential, LLC.
• Establish and supervise activity schedules of all maintenance associates within the community ensuring timely completion of all duties.
• Perform daily inspections of the building, common areas, and grounds to ensure the safety of residents, protection of the building assets, and detect maintenance problems that require attention.
• Maintain the grounds ensuring that outdoor common areas and dog parks are free of trash and debris.
• Clear walkways and ADA areas of snow, ice, and other safety hazards.
• Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
• Maintain and follow a preventative maintenance schedule consistent with the standards set by Axis Residential, LLC.
• Maintain a well-organized and properly stocked maintenance shop and storage rooms while ensuring they are complying with all safety regulations.
• Properly maintain, repair, and account for all property owned tools and equipment owned by the community.
• Order and manage an inventory of all necessary parts and supplies while ensuring adherence to the maintenance budget.
• Schedule and participate in semi-annual apartment inspections.
• Maintain the community pool and equipment, ensure water quality testing is being performed and properly recorded daily.
• Provide evening, weekend, and holiday emergency services when required.
• Maintain on-call availability as scheduled by the Regional Maintenance Supervisor.
• Comply with all company policies, procedures, and Fair Housing laws.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking:

A people-focused Maintenance Supervisor who can effectively carry out the daily maintenance needs of the community while leading a team and building rapport with residents.

• Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
• Experience developing and leading a high-performing team.
• Must be determined, ambitious, and self-motivated.
• Preferred experience in residential property management, personnel management, hotel maintenance, construction, electrical, plumbing, or painting.
• Computer proficiency to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Willingness to work evenings and weekends as necessary.
• Certified Pool Operator (CPO) Certification is preferred.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Compensation and Benefits

• Competitive pay (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements:

• Standing: 6-8 hours/day.
• Walking: 6-8 hours/day.
• Lifting: 25-50 lbs., may require movement/lifting an excess of these limits.
• Twisting: moderate, 121-480 twists/day (480 based upon 1 twist/minute).
• Bending: moderate, 1-120 bends/day.
• Squat/Kneel: 1-6 hours/day.
• Climbing: 3-6 hours/day- ladders and stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 61%-100% of job cycle time.
• Vision: minimal near vision and depth perception required.

Environmental and Safety Factors:

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces.
• Noise: occasional exposure to high-volume sounds, hearing protection provided.
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.
• Note: job duties do not require the use of a respirator, however one will be provided if requested.
• Driving: exposure to conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

Here at Axis Residential, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.