Senior Customer Success Engineer
$140k - $190kTruv
About Truv: Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. About the Job: We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment. What You’ll Do Own the technical relationship with assigned enterprise accounts post-sales, serving as the primary point of contact for technical implementation, integration, and optimization Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources Create and deliver training programs for customer teams Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption Partner with Product and Engineering teams to advocate for customer needs and provide market feedback Document best practices and contribute to internal knowledge base Guide customers through platform updates, new feature releases, and technical changes Required Skills 5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS, Mortgage, or Lending Proven track record at early-stage startups (50-200 employees) Minimum 5 year tenure in previous positions, demonstrating stability and impact Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture Enterprise account management or customer management experience essential Strong analytical and problem-solving capabilities Outstanding communication skills with ability to explain technical concepts to various audiences Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Success Metrics Customer retention and expansion rates Technical implementation success rates Time-to-value for new customers Customer satisfaction and NPS scores Product adoption metrics Technical issue resolution times Customer health scores Revenue growth within accounts Benefits Competitive salary and equity package Fully Remote Health, dental, and vision benefits 401(k) Flexible time off Regular team events and collaboration opportunities Work with cutting-edge technology and innovative customers Learn from experienced leadership team from top tech companies High-impact role with clear growth trajectory Opportunity to shape the future of financial data access $140,000 - $190,000 a year (Base) We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. #J-18808-Ljbffr
- Opendoor in Miami is looking for a Marketing Technology Lead to own their marketing technology infrastructure. The role involves managing the Iterable platform, overseeing conversion tracking and automation workflows, and collaborating with cross-functional teams. The ...Senior
- ...NOC Tier 2 Sr. Engineer Location: Coral Gables, FL (onsite) Role Summary: Provides the first level of technical network support, focusing on basic troubleshooting for the Event Network (LAN, WLAN, and WAN). Key Responsibilities: Initial Diagnostics & Monitoring...SeniorNight shift
- An esteemed educational institution in Miami is seeking a Multi-Modality Imaging Technologist 2 to perform complex diagnostic and therapeutic procedures. The ideal candidate should have at least 3 years of relevant experience and proficiency with various radiology modalities...Senior
- The University of Miami is hiring a Cytogenetics Technologist 3 for UHealth Labs in Miami. This position involves performing advanced cytogenetic testing and serving as a technical expert. Responsibilities include oversight of testing procedures, mentoring staff, and contributing...Senior
- United Auto Insurance is looking for a Senior Guidewire Integration Developer to design and maintain high-performance integrations for Guidewire ClaimCenter. The role requires strong technical expertise in Java and Guidewire, with a focus on delivering secure solutions...SeniorRemote work
$135k - $170k
...A global engineering firm is seeking a Senior Highway Engineer for their Miami office. This role requires a B.S. or M.S. in Civil Engineering and at least 12 years of experience, including significant knowledge of transport engineering and Florida Department of Transportation...SeniorWork at office- Description Duties and Responsibilities: Implement Juneau safety culture initiatives Assists, plans, and implements safety policies and procedures in compliance with local, state, and federal rules and regulations including OSHA and DOT Works directly ...SeniorLocal area
- ...Overview: Senior Hyper-V Engineer Duration: 9+ months Location: Remote ( up to 90% travel required ) Eligibility: US Passport... ...skills. ~ Excellent communication, interpersonal, and customer service skills. ~ Ability to multi-task under aggressive...SeniorRemote work
- ...Security Team has an exciting career opportunity for a full time Senior Engineer, InfoSec Enablement reporting to the Senior Manager,... ...infrastructure. Deploy new technologies quickly, and successfully transition new platforms to the Security Operations Team for...SeniorFull time
$110k - $115k
...Job Title: Senior Reporting Engineer Power BI & Analytics Experience::10 years Miami, FL The pay range for this role is $110k - $115k per annum Role Summary ~ Lead the design and delivery of Power BI reporting and analytics...Senior- ...BHG Financial in Miami, FL, is seeking a Telecommunications Engineering professional to design and support voice and contact center solutions. The ideal candidate should have deep expertise in RingCentral and NICE CXone, with a strong focus on creating reliable and scalable...Senior
- ...Senior Electrical Engineer (Hybrid) Leading national engineering firm, consistently recognized among the top multidisciplinary firms in the... ...excellence, and managing team dynamics and timelines to ensure successful outcomes. Qualifications: ~ Preference for...SeniorWork at officeRemote workFlexible hours3 days per week
- (Hiring) Senior Electrical Engineer We are seeking a Senior Electrical Engineer to become an integral part of our team! You will assist in the research, design and development of electrical components and systems. Responsibilities: Develop and install electrical...Senior
- ...Kaseya Limited in Miami is seeking a Senior Engineer for End User Technology to design and automate the end-user technology environment. The ideal candidate will be responsible for supporting Windows and macOS endpoints, administration of Microsoft 365, and driving automation...Senior
- ...CEI Senior Project Engineer opportunity (west coast of Florida) benefits, growth Our client is a leader in transportation engineering and design based in Miami seeking a Senior Project Engineer for the west coast of Florida who will be responsible for performing...Senior
$135k - $170k
...Senior Roadway Engineer page is loaded## Senior Roadway Engineerlocations: US.FL.Miami.800 Waterford Waytime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-149568### **Job Description**## **Overview**AtkinsRéalis is seeking a **Senior Highway Engineer...SeniorTemporary workWork at officeFlexible hours$36 - $45 per hour
...Danaher Corporation is seeking a Senior Informatics Technical Specialist in Miami, Florida. This role involves integrating automation and informatics systems while leading laboratory informatics projects. Candidates must have an associate degree in science or IT, and...SeniorHourly payRemote work$100k - $170k
Madsen, Kneppers & Associates in Miami, FL, is seeking a mid-to-senior level licensed Professional Engineer. The role involves forensic engineering and structural analysis for various incidents. Candidates should have a Bachelor’s degree in Civil or Architectural Engineering...Senior- ...Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Senior Engineer - LLMOps & MLOps Role Overview This is a high-stakes, execution-focused role within the Transformation Office. We are...SeniorWork at officeRemote work
- ...Senior Electrical Engineer CMTA, a Legence company, is seeking a Senior Electrical Engineer to join our growing team. If you're passionate about designing energy-efficient, high-performance buildings and want to make a real impact in communities across healthcare,...Senior
$140k - $150k
...Overview The Senior End-User Computing (EUC) Engineer is responsible for overseeing the organization's end-user computing environment, ensuring... ...representative of those that must be met by an employee to successfully perform the essential functions of this job....SeniorLocal areaRemote work- ...RK&K is seeking a Senior Project Engineer to play a key role in the planning, design, and delivery of Transportation Projects throughout the... ...delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner,...SeniorFor contractorsRemote work
- ...A leading engineering firm in Miami is seeking a Project Engineer with experience in civil engineering and design for community development. The selected candidate will be responsible for site design, project coordination, and client interaction. Ideal candidates will...Senior
- ...System Risk Assessment documentation. May review and approve engineering drawings, specifications, procedures, engineering changes, and... .... Assure that products subjected to design changes are successfully transferred into the supply chain including manufacturing and...Senior
- ...ensuring the functionality of systems like patient monitoring, nurse call, and more. Qualified candidates will possess a Bachelor's Degree in Biomedical Engineering or have equivalent experience, along with strong knowledge of SQL and HL7 interface engines. #J-18808-Ljbffr...Senior
- A leading engineering consulting firm in Miami is seeking an experienced Project Engineer for Property Condition Assessments. Candidates should have a relevant degree and over 5 years of experience in architecture or engineering. Responsibilities include conducting assessments...Senior
- ...Senior Electrical Designer/Engineer (Buildings) At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse...SeniorFull timeFor contractors
- ...Planate Management Group is seeking an experienced Senior Architect/Engineer for a project at the Miami VA Medical Center in Florida. This role includes responsibilities such as mentoring, oversight of construction, ensuring adherence to quality standards, and managing...SeniorFull time
- ...Poutrix is seeking an experienced Fire Protection Engineer in Miami, Florida, to support their Design & Engineering business. In this role, you will lead multiple projects, mentor junior staff, and collaborate with various engineers and architects to deliver comprehensive...Senior
- ...with quality functions and regulations. This role involves overseeing product documentation, leading quality teams, and ensuring successful product transfers into the supply chain. The ideal candidate will have a strong background in quality management and risk management...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Engineer. Be the first to apply!
- senior cost analyst Doral, FL
- senior manager quality engineering Doral, FL
- senior director of development Doral, FL
- consultant senior consultant Doral, FL
- senior director clinical development Doral, FL
- senior cloud solutions architect Doral, FL
- senior strategic account manager Doral, FL
- senior civil engineer project manager Doral, FL
- sr technical product manager Doral, FL
- sr operations manager Doral, FL

