MANAGER II

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

Under general direction of the Human Resources Division (HRD) Chief (CEA Level B), the Classification, Data and Compliance Branch Chief , will ensure the Department’s personnel programs follow laws, regulations, policies, and best practices. Provide functional supervision, direction, guidance, and consultation for the Department of Health Care Services (DHCS). Act as consultant to managers and supervisors in personnel-related matters. Serve as the Department’s technical expert for personnel matters and handle the most critical, and sensitive human resources matters. The incumbent has continuous and direct contact with the DHCS Executive Management Team where the information sought and advice given is sensitive, critical to the Department’s mission, and oftentimes involve multiple program areas such as civil rights and legal services requiring the highest degree of skill, knowledge, tact, and poise.

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving of fice.

This classification was previously known as the Staff Services Manager III classification and is now referred to as the Manager II classification, effective January 1, 2026.

*See the impacted classifications here .

Do you have questions and/or need assistance? Contact  View email address on calcareers.ca.gov . We are here to help you through the state hiring process!

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Manager II (4802) . See the Minimum Requirements section above.
2. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Manager II examination .

Statement of Qualifications Requirement Section

The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills qualify you for this position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing.

Please respond to each of the numbered questions below in order. Your SOQ must be typed, no more than two (2) pages in length, using Arial 11-point font, one-inch margins, and single spacing. Address each question separately, numbering your responses to correspond with the questions. Responses that do not follow these instructions, or resumes submitted in lieu of an SOQ, may not be considered.

1. Describe your experience leading a multidisciplinary team through subordinate supervisors, professional, and technical staff. Include the size and scope of the teams you managed, how you established goals and performance metrics, and how you ensured the accurate and timely delivery of personnel services. 

1. Provide an example of a complex classification, reorganization, or organizational-structure issue you managed. Explain your approach, the analysis you performed, how you applied civil service laws, rules, and policies, and the outcome. Include how you provided authoritative guidance to executive leadership on classification and/or performance-management policy. 

1. Describe your experience leading or supporting an enterprise-wide process improvement or system modernization effort (for example, a Human Capital Management (HCM) or HR technology initiative). Explain your role, how you managed change and risk, how you engaged stakeholders, and how you ensured data integrity and compliance. 

1. Describe a situation in which you represented your organization with control agencies (such as CalHR, SPB, or SCO) or other key stakeholders on a sensitive or high-pressure personnel matter. Explain the situation, the actions you took, and how you achieved compliance and a successful resolution. 

Candidates who do not complete and submit an SOQ may not be considered for this position.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/25/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Mailing

Attn: Certification Technician JC 532052

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Drop-Off

Certification Technician JC 532052

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Refer to the Statement of Qualifications Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's  California State Civil Service Employee Benefits Summary

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Jorgie Daley
(000) -
View email address on calcareers.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
View phone number on calcareers.ca.gov
View email address on calcareers.ca.gov

California Relay Service: View phone number on calcareers.ca.gov (TTY), View phone number on calcareers.ca.gov (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information

This position is currently eligible for teleworking up to one day per week and is required to report in person a minimum of four days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’s Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement is considered for an employee’s designated office and residence, subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capitol Avenue, Sacramento, CA 95814.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs each employee to receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.