Workforce Manager

Our client, a leading organization in the healthcare and technology space, is seeking a Workforce Management & Time & Attendance Specialist.

Apply today for consideration!

Title: Workforce Management & Time & Attendance Specialist

Location: Burlington, MA (Hybrid - 3 Days Onsite)

Duration: 6 months (06/05/2026 – 12/05/2026)

*FTE conversion possibility

Pay Range: $63-$70/hr. on W2

Job Description:

Provide technical administration, configuration, and support for UKG Workforce Management (WFM) solutions. Work closely with HR, Payroll, IT, and business stakeholders to maintain workforce scheduling, timekeeping, attendance, and payroll integration processes. Support system enhancements, troubleshooting, testing activities, and ongoing optimization efforts to ensure accurate workforce management operations.

This role supports a large enterprise environment focused on workforce scheduling, time & attendance, payroll integrations, and operational efficiency. The ideal candidate will be technically strong within UKG/Kronos platforms, highly analytical, and capable of managing system configurations, integrations, and support activities across multiple business functions.

Job Functions:

• Configure, maintain, and support UKG Pro WFM and related workforce management applications.
• Manage advanced scheduling, timekeeping, and attendance configurations to meet business requirements.
• Troubleshoot system issues, interface errors, and integration-related challenges.
• Support integrations between workforce management systems, payroll platforms, HRIS applications, and other enterprise systems.
• Perform system testing, validation, and user acceptance testing (UAT) for upgrades, patches, and enhancements.
• Monitor data integrity and ensure accurate workforce scheduling, attendance, and payroll-related processes.
• Collaborate with HR, Payroll, IT, and business teams to resolve issues and improve workflows.
• Create and maintain technical documentation, configuration guides, and support procedures.
• Analyze business requirements and recommend system improvements and process enhancements.
• Provide ongoing production support and issue resolution for workforce management applications.

Skills/Abilities:

• Strong UKG Workforce Management (WFM) administration and configuration experience.
• Knowledge of workforce scheduling, time & attendance, and payroll integration processes.
• Experience troubleshooting enterprise applications and system integrations.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Experience with APIs, data interfaces, SQL, reporting tools, or integration technologies is a plus.
• Ability to manage multiple priorities in a fast-paced environment.

Experience:

3+ years of hands-on experience supporting UKG Pro WFM, UKG Dimensions, Workforce Dimensions, Kronos Workforce Central, or related workforce management platforms. Experience supporting enterprise workforce management environments and legacy UKG/Kronos systems is preferred.

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Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Applicant Privacy Disclosure

We collect personal information from applicants during the recruiting, pre-offer, and offer process.

During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information:

1. Identifiers , such as name, address, and email address.
2. Professional and Employment-Related Information , such as resume, work history, education, and qualifications.
3. Information Voluntarily Provided by You in connection with the recruiting and pre-offer process.
4. Sensitive Personal Information , where legally permitted and necessary, such as Social Security number and date of birth.

Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations.

Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

For information about our privacy practices, please review our Privacy Policy at:

If you do not consent to the collection of such personal information, please advise us immediately in writing at View email address on click.appcast.io

Equal Employment Opportunity

[Hiring Entity Name] is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

[Hiring Entity Name] is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.