Ecommerce Specialist

For over 25 years, Beauty & Hair has been a trusted destination for premium wigs, toppers, hairpieces, and alternative hair solutions, helping clients shop with confidence through expert guidance and exceptional service. As the parent company of Wigs.com, WigOutlet.com, The Wig Company, HairToppers.com, and other ecommerce brands, we're committed to creating exceptional online shopping experiences for clients around the world. Our team believes great ecommerce is about more than selling products. It's about earning trust, providing meaningful education, and making it easier for every client to find the right hair solution with confidence. We're a collaborative team of problem solvers, creators, and continuous learners who enjoy improving experiences, embracing new ideas, and making a meaningful impact every day. Position Summary The Ecommerce Specialist is responsible for bringing our products to life online by executing and continuously improving our product catalog, merchandising strategy, and day-to-day ecommerce operations. This role blends analytical thinking with merchandising instinct to create intuitive shopping experiences that help clients discover the right products with confidence. This is a hands-on execution role for someone who enjoys both the science and the art of ecommerce. Success in this role comes from taking ownership, solving problems, and continuously improving how products are presented online. We're looking for someone who enjoys rolling up their sleeves, executing with excellence, and making a measurable impact every day. What You'll Own Maintain product information, collections, tags, filters, and attributes. Execute new product launches and ongoing catalog updates. Ensure product pages remain accurate, complete, and well-organized. Maintain product value point libraries and merchandising assets. Maintain featured products, collections, cross-sells, and promotional merchandising. Support Gift with Purchase campaigns and promotional setup. Help ensure the right products are presented to the client. Product Operations Coordinate new product launches from vendor assets through website publication. Execute launches across product pages, collections, merchandising, and supporting assets. Review daily orders and vendor miss-shipments. Monitor inventory-related website updates. Support preorder setup and execution. Continuously improve launch processes and operational workflows. Brand & Inventory Coordination Manage purchase orders, ETAs, inventory, and sales reporting for our in-house product lines. Coordinate accessories ordering and vendor communications. Support inventory accuracy and product availability. Digital Asset Management Organize and maintain product imagery, videos, and ambassador assets. Coordinate video assets and supporting ecommerce content. Cross-Functional Collaboration Partner with Marketing, Creative, and Development to successfully launch products and maintain a best-in-class shopping experience. Work closely with the Digital Experience Specialist to improve product discoverability and customer experience. What Success Looks Like Products launch accurately, efficiently, and on schedule. Clients can easily discover and shop the right products. Merchandising decisions are informed by customer behavior and business performance. The product catalog remains accurate, organized, and easy to navigate. Operational opportunities are proactively identified and improved. Cross-functional projects move forward smoothly through strong communication and execution. We're Looking For Someone Who... Loves organization and attention to detail. Enjoys improving processes and keeping projects moving. Takes ownership without needing constant direction. Is proactive and resourceful. Enjoys working across multiple teams. Thrives in a fast-paced ecommerce environment. Takes pride in executing work with accuracy and consistency. Required Qualifications Hands-on experience managing products within Shopify is required. 1+ years of ecommerce, merchandising, or product operations experience. Advanced Microsoft Excel skills, including formulas, pivot tables, lookups (XLOOKUP/VLOOKUP), filtering, sorting, and data analysis. Exceptional organizational skills and attention to detail. Experience managing large product catalogs. Strong analytical and problem-solving skills. Ability to prioritize multiple projects while maintaining a high degree of accuracy. Preferred Qualifications Experience with inventory management. Experience with ecommerce merchandising platforms. Experience coordinating product launches. Experience working with vendors. Experience with Matrixify or similar bulk import/export tools. Experience with Shopify Markets and product merchandising. The Ideal Candidate You genuinely enjoy organizing information, improving processes, and bringing structure to complexity. You take pride in accuracy, catch details that others miss, and aren't afraid to dive into spreadsheets, product data, or operational challenges to ensure everything is executed correctly. You also understand that great ecommerce is both an art and a science. You appreciate that thoughtful merchandising, intuitive organization, and exceptional product presentation can make all the difference in helping clients find the right hair solution. Why You'll Love Working Here At Beauty & Hair, you'll have the opportunity to make a real impact. We're a collaborative, fast-moving team where ideas are encouraged, ownership is valued, and great work doesn't get lost in layers of bureaucracy. If you enjoy solving problems, improving experiences, and seeing your work directly influence the customer journey, you'll feel right at home. What You Can Expect A collaborative team that values curiosity, initiative, and continuous improvement. Meaningful work that directly impacts millions of ecommerce visitors and thousands of clients each year. Opportunities to shape the future of multiple leading ecommerce brands. A culture that encourages new ideas, experimentation, and thoughtful innovation. Cross-functional collaboration with Marketing, Creative, Web Development, Warehouse & Operations, Client Care and Leadership. A team that values learning and professional growth. Benefits package, including health, dental, and vision IRA with company matching Paid holidays and paid time off Two office-wide celebrations each year Monthly team culture events and activities This is a full-time, onsite position based in our Addison, Texas office. #J-18808-Ljbffr