Lead Product Owner

As Lead Product Owner on the Marketing Technology team youll be a transformation catalyst who combines deep product ownership expertise with an AI-forward mindset to reimagine how we work at enterprise scale. Youll guide product backlogs across multiple business areas while pioneering the use of AI agents automation and intelligent workflows that drive efficiency clarity and innovation across our organization.

Youll be both a pragmatic executor and a bold innovatorsomeone who can manage stakeholder priorities ship results and design and deploy AI-enabled workflows that transform how teams collaborate. Your work will span from tactical backlog management to strategic enterprise initiatives bringing clarity to ambiguous spaces and building relationships across the organization to drive consistency and excellence for all stakeholders.

About therole

• Lead product ownership for a portfolio of business areas across Rocket including transactional and promotional marketing initiatives and enterprise-wide capabilities
• Own prioritize and maintain a healthy backlog in Azure DevOps translating business needs into actionable work items with clear acceptance criteria
• Design build and deploy AI agents using modern LLM platforms (Claude Microsoft Copilot ChatGPT etc.) to enhance workflow efficiency
• Drive transformation of internal workflows including intake processes communication channels and collaboration patterns to eliminate friction and improve clarity
• Leverage experience with Model Context Protocol (MCP) and AI integration protocols to identify opportunities for intelligent automation and agentic workflows
• Partner with engineering teams stakeholders and cross-functional leaders to define requirements manage dependencies and deliver innovative solutions
• Build and maintain trusted relationships across a complex multi-brand stakeholder ecosystem navigating competing priorities with strategic thinking and clear communication
• Serve as an AI adoption champion and mentor to peer Product Owners and team members sharing expertise on workflow optimization stakeholder engagement and emerging AI capabilities
• Evaluate and implement improvements to team operations including work intake flows ensuring the team operates with efficiency and stakeholder-centricity
• Stay deeply connected to the rapidly evolving AI landscape bringing innovation and forward-thinking solutions to complex enterprise challenges
• Facilitate Agile ceremonies refine backlogs collaboratively with engineering teams and ensure continuous delivery of business value
• Navigate ambiguity with confidence bringing structure and clarity to undefined problems while embracing fast-paced change

Aboutyou

Minimum Qualifications

• 5 years of experience analyzing designing and changing business processes with measurable impact
• 4 years of experience in product ownership or similar roles defining and prioritizing technical requirements
• Bachelors degree or equivalent expertise in information technology business management marketing or a related field
• Hands-on experience building and deploying AI agents using modern LLM platforms (Claude Microsoft Copilot ChatGPT etc.) for team or organizational workflow improvement
• Proven ability to deliver results and drive workflow efficiency at enterprise scale managing complex stakeholder ecosystems
• Expertise writing quality work items with testable acceptance criteria and clear value propositions
• Strong background in backlog management prioritization frameworks and Agile methodologies
• Proven ability to navigate competing stakeholder priorities facilitate trade-off discussions and build consensus across business technical and leadership teams
• Experience using data and analytics to drive prioritization decisions and measure outcomes
• Experience supporting software products and speaking confidently to underlying technologies
• Deep familiarity with current and emerging AI technologies automation tools and workflow optimization strategies
• Proficiency with Azure DevOps Slack and other collaborative tools
• Ability to thrive in a fast-paced environment adapt quickly to change and embrace ambiguity

Preferred Qualifications

• 7 years of product ownership or product management experience in complex enterprise environments
• Certification in Agile practices (Certified Scrum Product Owner SAFe Product Owner/Product Manager or similar)
• Experience working with Model Context Protocol (MCP) servers and AI integration architectures
• Experience managing products or initiatives across multi-brand organizations
• Proven track record of mentoring Product Owners or team members in AI adoption and best practices
• History of leading process transformation initiatives such as intake redesign or workflow optimization
• Deep understanding of omnichannel customer journeys or marketing automation workflows and marketing technology tools like Salesforce Marketing Cloud
• Demonstrated experience implementing enterprise-wide efficiency improvements that scale across teams
• Passion for using AI to reimagine workasking Can this workflow disappear rather than How do we automate this task
• Track record of building cross-organizational relationships and driving consistency across teams
• Background in Financial Services or other large highly regulated industries

Whatyoullget

Our team members fuel our strategyinnovationand growth so we ensure the health and well-being of not just you but your family too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:Wevegot your back. Check out our full list of Benefits and Perks.

Aboutus

Rocket is a Detroit-based company made up of businesses that provide simplefastand trusted digital solutions for complex transactions. The name comes from our flagship business now known as Rocket Mortgage which was founded in 1985. Todaywerea publicly traded company involved in many different industries including mortgages fintech realestateand different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth amazingbenefitsand the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may bemodifiedat the discretion of thecompany at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team at .