Estimator

Position Summary

The Estimator will support the Senior Vice President, Sales & Marketing in identifying, onboarding and launching new multi-residential properties and client relationships. This role is responsible for supporting new business initiatives from early-stage scoping and estimation through integration, launch and post-launch performance reviews. The position requires strong coordination, attention to detail and the ability to manage sensitive client relationships while ensuring a smooth transition from business development to operations.

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Key Responsibilities

• Conduct site visits and scope new properties as assigned by the SVP, Sales & Marketing.
• Maintain and manage all required building and property information to support onboarding and operational readiness.
• Participate in project kick-off meetings to ensure alignment across internal stakeholders.
• Support the onboarding and integration of new clients and properties, ensuring a seamless transition to operations.
• Prepare and facilitate cost estimates for new clients and new properties through all onboarding phases, including:
• Estimating Phase
• Integration & Set-Up Phase
• Orientation & Kick-Off Meeting
• Launch & Monthly Execution
• Support, procurement with material specifications, sourcing and costing, pricing, and service scoping to ensure accuracy and alignment with operational capabilities.
• Coordinate internal teams to ensure all systems, processes and documentation are in place prior to launch.
• Support the management of new and highly sensitive client relationships to ensure service expectations are met during onboarding and early-stage operations.
• Act as a key point of contact during pilot and R&D phases, coordinating site-level sign-offs and approvals.
• Provide heightened support and oversight for strategic or high-touch client engagements.
• Lead and participate in monthly post-mortem reviews with all internal department participants to assess performance, identify gaps and drive continuous improvement.
• Track onboarding and launch outcomes to support process improvements and future business development efforts.

Requirements & Qualifications

• Bachelor's degree in Business Administration, Real Estate, Construction Management, Property Management, Finance, Engineering, Estimating or a related field.
• Five years of experience in business development, client onboarding, property operations, real estate, property management, construction or a related role within multi-residential, commercial or development environments.
• Proven experience conducting site visits and scoping properties for operational and financial readiness.
• Strong understanding of costing, estimating and service setup processes.
• Experience supporting new client onboarding and launch processes.
• Ability to manage highly sensitive or high-touch client relationships with professionalism and discretion.
• Strong organizational and project coordination skills, with the ability to manage multiple properties, clients, and priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally with internal teams and external stakeholders.
• High attention to detail and strong documentation practices, including maintaining building and property information.
• Ability to lead and participate in post-launch reviews and continuous improvement initiatives.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and comfort working with property management, CRM, or internal systems.
• Ability to travel locally for site visits as required, with periodic regional travel across the Northeast and Mid-Atlantic, including the DMV area (Washington, D.C., Maryland and Virginia), Pennsylvania, New Jersey and New York.

Preferred Qualifications

• Experience within multi-residential, property services, facilities management or real estate development environments.
• Familiarity with onboarding pilots, R&D phases or launching new service offerings. xhyhwjd
• Knowledge of the Northeast and Mid-Atlantic multi-residential market and building operations, including Pennsylvania, New Jersey, New York and the DMV area.