Shop Foreman
Marin Acura
Location: Corte Madera, CA Position Overview Marin Acura is seeking an experienced Shop Foreman to lead the service workshop in Marin County. This is a hands‑on leadership role designed for a Master Level Technician who has earned ASE certifications and previously served as a team leader, lead technician, or shop foreman. The right candidate will be responsible for maintaining the technical and operational performance of the workshop while supporting technicians, ensuring quality repairs, and maintaining the high standards expected from a luxury automotive brand. This position plays a critical role in technician development, shop efficiency, repair quality, and overall customer satisfaction. Key Responsibilities Technical Leadership Provide advanced diagnostics and technical guidance to service technicians. Assist technicians with complex repair concerns and troubleshooting. Maintain the highest standards of repair quality and minimize comebacks. Perform road tests and quality inspections on completed repairs. Shop Operations Plan and monitor daily repair order workflow throughout the shop. Ensure work is distributed fairly and efficiently among technicians. Monitor technician productivity, efficiency, and quality metrics. Ensure repair orders are documented and billed correctly. Technician Development Recruit, hire, train, and mentor service technicians. Support technician development and manufacturer training compliance. Conduct technician performance reviews and provide ongoing coaching. Promote teamwork and a positive shop culture. Customer & Service Support Assist service advisors with technical explanations when needed. Help resolve customer concerns related to vehicle repairs. Ensure repairs are completed accurately and delivered on time. Compliance & Safety Ensure compliance with manufacturer warranty procedures and policies. Maintain adherence to federal, state, and local safety regulations including OSHA standards and hazardous material handling. Maintain shop cleanliness, safety standards, and equipment condition. Operational Oversight Monitor department performance using productivity, efficiency, and comeback reporting tools. Ensure proper care and inventory of special tools and shop equipment. Participate in service department meetings and operational planning. Qualifications ASE Master Technician certification strongly preferred. Previous experience as a Shop Foreman, Lead Technician, or Team Leader. Extensive knowledge of automotive diagnostics, repair, and maintenance. Valid driver’s license with a clean driving record. Experience working within a dealership environment. Skills and Attributes Strong diagnostic and problem‑solving ability. Proven leadership and mentoring skills. High attention to detail and repair quality. Excellent communication with technicians, advisors, and management. Strong organizational and workflow management skills. Ability to maintain productivity in a fast‑paced service environment. If you are a Master Technician ready to lead a service workshop and elevate technician performance, we invite you to apply. #J-18808-Ljbffr
$110k - $160k
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