Experienced Insurance Office Manager

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At TLC Insurance Services in Yakima, WA , we are not just any insurance agency - we are a dynamic team of passionate professionals who are proud of what we do! With 26 years of experience , we have earned multiple awards over that time for our outstanding work. Our close-knit team of 7 rockstars, including 4 sales experts and 3 service pros, embodies a culture of fun and camaraderie that feels more like a family than just a workplace. We believe in celebrating our teams successes with exciting activities like team dinners, escape rooms , and the ever-popular "Friday fun day" games (like bingo) celebrating customers and staff. Our core values of integrity, excellence, and customer focus drive everything we do. We offer team-building events, and a supportive environment where you can thrive and grow your career. If you're looking for a vibrant, successful agency with a fantastic culture and common goals, look no further than TLC Insurance Services - we can't wait to welcome you on board!

We are seeking an experienced Full-time Insurance Office Manager to join our team. The role requires a team player's positive attitude and assisting fellow team members to streamline workflow . An active Washington Property and Casualty license and 2+ years of insurance industry and management experience are must-haves . You must be well-organized, detail-oriented, and able to work independently with minimal supervision. Depending on your experience, your base salary is $23 - $28 per hour ($47,840 - $58,240 per year). With monthly and annual bonuses, may make up to $70,000+

Salary: $23.00 - $28.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Team Building Activities

Work / Life Balance

Weekends Off

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Mentorship

Performance Bonuses

Professional Work Environment

Paid Sick Leave

Responsibilities

• Oversee the day-to-day operations of our agency , business development, and ensuring compliance with industry regulations.
• Strong leadership skills and strategic vision to achieve our agency's growth and profitability goals.
• Build and develop strong relationships with clients to maintain and grow customer loyalty
• Create insurance quotes for customers.
• Advise clients on suitable insurance policies depending on their needs and objectives.
• Issue and distribute insurance documentation such as certificates of insurance (COI), ID cards, and policy endorsements.
• Perform other special projects as assigned by management. (Marketing, social media, blogging, and other projects)

Requirements

• Active Washington Property and Casualty Insurance License Required.
• 2+ years of experience in the insurance industry.
• 2+ years of management experience. A Bachelor's degree in Business Administration, Insurance, or a related field is a BONUS .
• Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
• A career-minded go-getter with the ability to work independently to hit targets.
• Resolve problems quickly and accurately with strong attention to detail, speed, and accuracy.
• Ability to multitask, arrange tasks according to their importance, and collaborate with others in a team-oriented setup.

Company Description Insurance service and sales