Porter Supervisor

SupervisorAs a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside-the-box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.Job RequirementsDrive the team to meet daily and weekly performance standards.Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.Strong desire to be part of a team, while achieving personal and company goals.Passion for problem solving, analyzing data and identifying potential employeesDesire to drive beneficial change with an organization.Motivated to learn, both through training, independently, and adapting quick on learning new systems.Ability to effectively communicate and solve any critical situations.Ability to react and show leadership in a fast-paced, high-urgency situations.Ability to perform all above-mentioned dutiesOther duties as needed.MUST BE BILINGUAL IN SPANISH!Job DescriptionAbility to be on call for emergencies or assistance 24/7Self-starter with the ability to multi-task and manage time without direct supervision.Personal appearance, business image.MUST speak and write English, speaking other languages is a Plus.MUST read the shift log daily and monitor the cameras on daily basis.Assign personnel in the day-to-day activities (scheduling) and handling of emergency requests.MUST provide the team with the schedule every two weeks and keep updating as needed.Develop and maintain positive relationship with the team and attend team meeting as needed.Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.Provide training to new hires and follow up on performance evaluation.Willing to get involved with daily duties and functions with staffRe-evaluate the employee skills and performance if necessary.Make sure the employees are following the Handbook regulations and the regulations of the building.Every conversation with employees MUST be documented.Handling any customer complain in timely manner and professional level.Punctuality on fixing and reviewing clock in-out punches on daily bases.Record and address any attendance issues, report to HR department any warning notice before approaching the employee.Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.Request forms for sick, day off, and vacation MUST be provided by the supervisor.All incident report filled out upon occurring, MUST be reported to HR.All the warnings and terminations MUST be sent to HR, which should have three signatures: supervisor and HR, OR two supervisors and the employee.