Mechanical Field Supervisor

Mechanical Field Supervisor

Location: Denver City, TX, US, 79764 Work Arrangement: Onsite

DOVER PRECISION COMPONENTS: Dover Precision Components 'DPC' ('the Company') is part of Dover Corporation's ('the Parent Company') Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.

WE DELIVER CUSTOMER SUCCESS

Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.

BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES.

We are diligent in recognizing our employees' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are. We are Dover Precision Components, #LifeAtDPC

Overview

Performs complex customer support activities on gas compression and rotating equipment inside customer plants and in the field under general supervision. Acts as a subject matter expert for equipment in assigned area. Mentors and trains other technicians on technical aspects and soft skills

Requirements

Demonstrates expert diagnostic, highly efficient troubleshooting, investigation, maintenance and repair skills on multiple OEM compression/rotating equipment and drivers

Coordinates, prioritizes and resolves issues encountered by service technicians in the plant & field

Responsible for leading a team performing Daily Maintenance (DM), Major Maintenance (MM), Overhaul & Preventive Maintenance (PM) to established standards with no assistance

Responsible for coordinating and communicating the coverage, call handling, response time and protocols of service technicians

Through team management, aims to minimize downtime and maximize the first time fix rate of equipment

Responsible for providing technical support to customers and sales team in a given discipline(s) including: systems installations, repairs, preventative maintenance and pro-active follow-up on an intermittent basis

Communicates all technical issues to customer and field service manager in a timely fashion

Records all findings and measurements on appropriate documentation that are electronically filed and submitted to customer

Demonstrates proficiency in order to perform quality, efficient work with minimal call backs

Models established health, safety and environmental procedures

Demonstrates excellent customer service skills and effectively communicates to customer and Field Service Manager

Read, write and speak English (work orders, manuals, drawings, etc.)

Proficient computer skills, including Internet Explorer, Outlook and MS Office

Completes and submits company required documentation including detailed reports in an accurate and timely fashion on a regular basis

Knowledge

In Depth knowledge of gas compression/rotating/drivers operational systems

Knowledge of mechanical failure analysis and investigation

Fully understands customers facilities / equipment and performance

Fully understands all processes and systems used in the region and performance regardless of types, makes or models

Knowledge of company & customer maintenance standards checklist and ability to accurately and completely follow as well as suggest modifications as required

Basics of Continuous Improvement concepts

Knowledge of or training in relevant HSE procedures and regulations

Minimum Education and Certification

High school diploma or equivalent required, college degree preferred

Valid driver's license and a good driving record

Benefits

Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including ; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.