Medical Records Supervisor

Category: Behavioral Health Region: Los Angeles Area Job Type: Full-Time Close Date: 10/23/2026 at 5pm or until 100 applicants Salary: $96,565.26-$123,244.38 Annually Additional Questionnaires: Supplemental About Tri-City Mental Health Authority Tri-City Mental Health Authority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne. Established in 1960, Tri-City Mental Health Authority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach. Location Pomona, 91767 Job Summary Tri-City Mental Health Authority is currently hiring to fill a vacancy for the position of Medical Records Supervisor for our Quality, Compliance, and Health Information (QCH) department. The Medical Records Supervisor oversees the day-to-day operations of the Medical Records department, ensuring the security, integrity, accuracy, and accessibility of client health records and protected health information. This includes managing staff and maintaining medical record systems, which includes the proper organization, completeness, and storage of medical records, as well as overseeing the release of information processes. Under general supervision and direction, the Medical Records Supervisor reports to the Clinical Program Manager and exercises direct supervision over administrative support staff. Essential Duties Serve as the primary custodian of client records and oversee the daily operations of the medical records program, including record creation, maintenance, storage, archiving, disclosure/release, retrieval, transport, disaster recovery, and destruction. Develop, maintain, and enforce policies, procedures and processes related to medical records. Develop and monitor workflows for efficiency and compliance. Ensure completeness, accuracy, and timeliness for all client records. Ensure proper recording, indexing, scanning accuracy, and data integrity. Coordinate with agency staff to resolve deficiencies related to the medical record legal statutes, contract requirements, policies, procedures, and best practices. Implement quality control processes for record review and auditing. Ensure accurate and timely response to subpoenas and requests for records. Transportation or delivery of records, where applicable. Maintain logs and documentation of disclosures as required. Ensure audit readiness and participate in internal/external audits. Support implementation, optimization, and maintenance of EHR systems. Ensure agency compliance with all Federal, State of California, County of Los Angeles (LACDMH), and agency statutes, regulations, guidelines, policies, procedures, and protocols related to medical records, protected health information, and personally identifiable information. Serve as the custodian of record. Performs related duties as required. Ideal Candidate Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential duties of the position is qualifying. Education and Experience Education: Bachelor's Degree from an accredited college or university with major coursework in healthcare administration, public health/administration, business administration, health information management, behavioral health, nursing, or related field. Experience: 2 years of supervisory or lead experience in a behavioral health or health information management setting working with medical records. Licenses and Certifications Ability to travel independently within the Tri-City and surrounding service areas to provide transportation and delivery of records. Possession of a valid California Driver's License, a satisfactory driving record, and proof of a properly registered and insured vehicle. Benefits Sign-on Bonuses:$2500 for eligible positions. Merit Salary Increases:Annually based on performance, budget availability, and supervisor approval. CalPERS Pension:2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security. Vacation:80 hours per year, increasing with years of service with a maximum of 240 hours; cash-out option available. Sick Leave:Full-Time employees = 88 hours per year with no cap. Holidays:11 paid holidays per calendar year plus an additional 16 hours of Floating Holidays. Longevity Pay:$2500 at 5 years of service; $5000 at 10-35 milestone years of service. Flexible Work Schedule:9/80, 4/10, and/or intermittent teleworking, where applicable and approved by supervisor. Health Insurance:Medical (Kaiser HMO), dental (MetLife PPO), and vision coverage (EyeMed), of which 80% is paid by Tri-City Mental Health Authority (TCMHA). Life Insurance:Paid at one time, annual salary, paid by Tri-City MHA with additional optional coverage available. Deferred Compensation (457b):Available to interested employees; no employer match. Additional Optional Benefits:EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On-Call Pay, Employee Referral Fee Program, Public Service Loan Forgiveness eligibility, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME), and more. Special Instructions REQUEST FOR ACCOMMODATION: Tri-City Mental Health Authority will make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at View email address on click.appcast.io. Tri-City does not cover relocation fees. Additional Information Additional Job Video Link URL: #J-18808-Ljbffr